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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always like HP products and this printer is no exception. Works great. Easy setup. The HP ink program is great. No going to the store to look for ink cartridges. They are delivered to your door. I would highly recommend this printer!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent value for price point.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not easy to set up but works very well. Sometimes slow when printing due to the printer restoring itself.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints from my cell phones, laptops, and desktops all wirelessly. Saves paper by printing double sided. Saves ink with gray scale options. Ink has been holding out well. Creates great scans and copies. Can't comment on the fax function as I don't know anyone who faxes anymore. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Big things from a small package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer. It replaced an older HP Color Laserjet that was way too big for our home. This little guy does everything and more than our old printer. The family loves the wireless functions and the ability to print from their iPhones or iPads. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to use. Set up took only a little time. I wish they added a set-up video but I found one online

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this on the advice of my dad and my brother. It's a fantastic printer, with all of the capabilities of larger, more expensive MFPs. It's replacing an OfficeJet 6800, who's black cartridge exploded, and the replacement for the ruined printer head was more than my new printer. Love it!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer to use at home to print materials for my classroom. My own kids use it to print stuff they need for school. Printer works great and I also purchased the ink plan through instantink.com so we never run out of ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great scan/printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is convient. Usb port. Wi-fi connectivity is good. Was able to be used for all needed functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement printer for another HP printer. It prints well and is quieter than the old one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being technologically challenged to begin with… My apprehension in getting a printer copier scanner fax set up was quite intimidating. The printer was exceptionally easy to set up and it was operating in minutes. Syncing with my laptop and my cell phone was Easy as well

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Several years - Still a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd one of the 697* series. Lasted about 3 years moderate use. Wi-fi from 3 laptops & apps on iPhone & iPad to send a “Print” are nice. Question: did it fail because we left it on 24/7 except for vacations. We we’ll find out. Still a good price for all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home or office use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was purchased to replace an older HP OfficeJet. I use it mainly for home use with a little after hours office use mixed in. The printouts are great and the colors and clear and sharp. I've had other brands of printers in the past and always go back to HP. Never disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with this product. The printing is quick ,crisp and easy to use. The color, although not being ideal for photo's -- does a great job for home and mini office printing. Wifi works perfect. Will recommend to others. I also brought the HP Ink package which is worth buying.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my son for his college dorm room. It is multifunctional and small enough for a dorm room.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for household use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer maintains a small footprint, is easy to set up on a local Wifi network, and prints well. It's not the fastest, but the ease with which we print from our phones and laptops makes up for this. I didn't like that the initial black ink ran out very quickly, but I guess I should have expected that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer / great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this all-in-one printer for my dad. he loves it. I am thinking about buying one for myself!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    An excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer performs very well, when printing, copying and scanning. The ink cartridge design and sizes are much better than before. The ink cartridges do not dry out when sitting for a while like the old design of cartridges did Very pleased with the product, its performance and what I paid for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    all in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very productive and easy to use ........................................................................................................................................

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace an old HP printer in a home office. this printer is faster than the one it replaced. The print quality is better as well. I have not used the scan or copy features, but from my experience using this printer, I expect that it will work very well when I need it for that.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical as my last HP just stopped catching paper amd was slightly better made, but for my use, it's great. Setup with ease..better scanning of pictures --quality is so much better. My only problem is it uses different cartridges and now have to sell or give away the ones I have. Should have looked first

    I would recommend this to a friend