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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes a nice printer. Individual color ink magazines so replace only what needs refilled. WiFi is great to print from cell phone. Quality of prints are good. Speed of prints are good. Only concern is that clean cycle runs a lot, just wondering how much ink that uses. Time will tell.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All-InOne Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy setup! Best feature is the 2-sided scanning option from the auto-feeder tray.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for small office use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is good for printing black and white and color materials. The scanner is slower than a true dedicated scanning device, but works great for an all in one printer. The WiFi connection abilities of this printer are an added bonus as well as being able to print directly from an HP email address.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for the Price

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for family member who is technologically challenged. With a little help, has been able to use with no problems. Signed up the auto refill plan for computer ink so he doesn't have to go to the store and figure out which cartridge to buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great if don’t print a bunch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great; however I print a lot and the XL ink runs out too quick compared to a previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been looking for a good printer for awhile that will scan and print dual sided documents along with scanning multiple pages at once, to which this printer does all of that. This printer has been great to use and I would definitely recommend for a home office or possibly even a small business.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. I will only say that setup is slightly more complicated if you are using an apple device. You have to enable file and printer sharing under bonjour in order for it to pair correctly. If you don't do this first, set up may fail and you will have to start over.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Value - No Issues so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My key criteria was a wireless multi-function color printer with adf that would print both sides without intervention at a reasonably low cost. I don't print a ton but hate dealing with scanning or printing if i have to touch the paper. I have been pleased with everything so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good serviceable printer. Not that easy to set up. Remote printers get works well. A bit temperamental.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved over my old Canon printer..easy to scan, fax, copy and of course print ...all within the house network. The unit does go to a sleep setting so I find I have to remember to turn it back on, usually after I have begun to print. LOL

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast and clear no ink residue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast this printer prints compared to my canon. However, the app for the printer is very unpredictable sometimes it wont work, which can be annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Exceptional All in One Printer

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was a great purchase for me. It is so great to be able to print from my phone. I am often reviewing emails on my phone while I am binge watching TV programs. Great to not have to get off my couch and print directly from my phone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great once setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Difficult setup. Had to contact HP multiple times to get it working. Now working great without issue

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Impressive printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was simple, though I decided to call HP for assistance so it was done correctly. I have not done any printing since then. Only 4 stars since I cannot comment on the functions of the printer. This was installed in a charity resale shop as a volunteer for others to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good home/business all-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the trade-in program at Best Buy to recycle my worn out printer and purchased this one. The printer works great and meets my needs. The Sales Associate was helpful in pointing out some of the features and helped me avoid spending too much money on something I did not need. Setup was quick and easyt

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Printer for Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After online research at membership clubs & other stores, Best Buy had the best sale price. Easy setup with step-by-step instructions. Had some Problems getting correct driver loaded. Have only used for it for printing & copying so far and it’s worked fine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the printing and scanning quality and speed of this printer. Not so thrilled on the cost of HP replacement inks (in general). I was able to get a lower price from Best Buy through their price match guarantee, even one week after I had purchased this. Very happy with Best Buy.!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well so far. Has a slew of apps that makes it pretty cool. Google drive app is able to print your stuff directly from the printer. The only thing I don’t like is that I can’t rename the printer on the printer itself. You need to do that on a computer or smart phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Working Without a Hitch Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to quickly replace our older HP printer (had it 7 years), and picked this one simply because I thought it was a model going out now, and the price was fantastic. Working seamlessly the past month with no issues - has been a great value.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great WiFi printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy always has the latest models and brands. This printer was so easy to set up and perfect size. HP Insta- ink was easy to set up online. Now I never run out of ink and so affordable. Don’t forget to add the warranty for a few dollars for peace of mind..

    I would recommend this to a friend