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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 147 Showing 2,921-2,940 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    This printer has all the basic needs covered.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have always had a good experience with HP products. This Officejet 6978 is easy to operate. Installing the ink cartridges is made easy with a step by step procedure. The installation guide explains all hookups straight-forward as possible. My next printer will be another HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer because I work from home and I needed something that I can copy, scan and fax from. The setup was easy and the WiFi option is great, we can print from all over the house. The speed of the copy is pretty quick and the quality is very clear.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Working Without a Hitch Great Value!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to quickly replace our older HP printer (had it 7 years), and picked this one simply because I thought it was a model going out now, and the price was fantastic. Working seamlessly the past month with no issues - has been a great value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great. I love that it prints double-sided. I recommend the HP print service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has all of the essentials plus a few extra bells and whistles. Great Black Friday deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. It was relatively easy to setup, although HP does really try to enroll you in their cartridge replacement program. The biggest problem is the WiFi disconnects when it is in power save and you have to occasionally cycle the WiFi or restart the unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love Best Buy..Great store and great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy all of my electronics from Best Buy... I love this store... They have the best warranties.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Descent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes too long to warm up before print out the first sheet. It ok; but, I wish it was faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great little all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great all in one with separate ink cartridges for each colour and XL black for everyday printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because I need one that had WiFi , scanned and copied. I’m still learning how to use this printer. I learn something new everyday! I do like it and it is easy to use. Highly recommend! Setup was very easy it has a mind of its own it told me what to do!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very good for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a lightweight printer for light office and home printing. Wifi printing works great! The only negative is the printer will not print black of the color cartridges are empty.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer !!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8 year old HP Pro 8500 MFD printer finally died. Actually it was having a constant problem with the print heads. Cheaper to purchase a new printer than replace them. Great printer with all the same functionality but with a slightly smaller footprint.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer serves its purpose. Great quality printing for images, documents, and signs. I like that it’s an air printer so I can print from any device. I would recommend for basic home printing, because it takes time to print multiples.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great with our home network had to replac eold printer due to new computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the BFW price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Not as fast as I would like but works good enough for light printing time to time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good product for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Canonprinter. Like the features and benefits of this HP. Meets and exceeds my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    HP OFFICEJETPRO 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The copies and scans coming out of this printer are pretty good. My issues with it is it was not easy to install and connect, it takes too much time to warm up for the first copy of the day and it's quite loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great choice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set-up directions and support enabled me to get printing on my own although it took me some time. I'm no techie so I was pretty happy with my results. I print and scan daily and have not had one problem so far. Loading the cartridges is likewise easy unlike the other printer I'd been using.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast and clear no ink residue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast this printer prints compared to my canon. However, the app for the printer is very unpredictable sometimes it wont work, which can be annoying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for pictures at a low price. Recommended after reviewing others as a PC editor's choice.

    I would recommend this to a friend