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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10498 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 10,497 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Joy is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I still have it. I like this product very well. I can be in my bed, prepare documents on my phone and print from my bedroom. The printer is located in the living room. Very grea! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent All in One Home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer on sale so price was excellent. Easy to set up, Windows 10 has an app that not only has the setup wizard but also the setting selections and the ink level indicator. The touch screen on the printer is also very easy to navigate

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything that fits, prints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the same printer for six years. The original printer still prints, but didn’t scan. This was easy to set up and print and scan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A wireless 4 in 1 for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was easy to set up. I did have to relocate from where the old printer was. I'm not sure if it was the new modem from the phone company or the printer that would not allow a wireless process. The longevity of the ink cartridges is the only unknown.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer at a fabulous price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer on Black Friday and couldn’t believe the low price on such a quality printer. I have been using it ever since and it is one of the best printers I’ve ever had. It is quick to print and copy and does amazing scan jobs.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Everyday printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my purpose for an inexpensive everyday printer. Not sure about photos as I use my Canon Pixma Pro for that. It does sometimes make noise at startup. Not sure why but it doesn't seem to effect performance.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an older HP printer (2009 model) that always lost connection, so I was hesitant to get another HP. This printer doesn't have the same issues since there's been so much more advanced technology dealing with wifi connection. This printer prints fast and scans equally as fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works quite well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not too literate on computers and hooking up peripheral equipment but it was very easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    great printer lacking in instruction manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Hp 6978 printer is fast and makes great sharp printed pages. However the instruction sheet that came with the unit was very lacking in instructions on how to set up and use the features of the printer. Love the 2-sided printing and self-feeding coying feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Better printer than I expected for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The more I use this printer the more I like it. Print is clear and bold, color is great. Every time I use it I find it does something I didn't even know it could do. I had an hp photosmart printer and I was skeptical of this one but I like it even better!! I'm so glad I bought it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easliy replaced my last HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last printer gave me over 5000 pages before starting to have issues. This one was easy to set up and begin printing. The only downside is you need a landline to fax.. but, most all in ones are in the same situation. So, I'm a happy camper with this new HP.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This printer can do everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for my grandson who is always printing something. He loves it and it is easy to use. It also can be used with instant ink which I have on my own printer. I never run out of ink. Bought it at a very good price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Always purchase hp products. . however . . . .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is not doing one of the most important things I purchased it for. I like to print pictures on photo paper but this printer will not let me. A blank paper comes out of machine ! I am VERY disappointed in this purchase ! ! ! I stopped at GEEK department in store but was informed they could not help me unless I brought in the machine!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price it is very good. This is are third HP printer we have owned and have been very satisfied with all. Colors are sharp black is vivid.. Control panel window could a little larger.to make easier to make changes.. Other then that I would buy a second if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is working great. Got scan, fax, copy n other functionality in one package is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good for home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wireless printer for phone, iPad, and laptop. Scans to computer, I use VOIP phone and haven't exactly figured out the fax aspect but faxing is not a feature I plan to use when I can scan directly to email or computer. I like the fact that you have separate ink cartridges for each color.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what I needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first true MFP I have purchased. I love it, it was easy to setup. it's pretty cool that I can just send jobs from my phone. I really needed a printer that could scan multiple documents at one time and this does exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two HP 2540’s that were very problematic. I decided I needed an upgrade and found this on sale. It’s great! Easy setup, no cords, duplex printing and fast enough. Plus, I was able to get a $15 dollar rebate for recycling one of my older devices.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    OMG I Love that Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe that I waited so long to get it! The wireless printing is an excellent feature; the copies are quick and the color is accurate. The digital touchpad is designed well and is convenient. I particularly appreciate being able to print 2 sided copies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it says it will do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is everything that it says it is and very easy to set-up. We will be buying another one for my husband's office when all his printer cartridges run out!

    I would recommend this to a friend
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