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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    great printer lacking in instruction manual

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Hp 6978 printer is fast and makes great sharp printed pages. However the instruction sheet that came with the unit was very lacking in instructions on how to set up and use the features of the printer. Love the 2-sided printing and self-feeding coying feature.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easliy replaced my last HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last printer gave me over 5000 pages before starting to have issues. This one was easy to set up and begin printing. The only downside is you need a landline to fax.. but, most all in ones are in the same situation. So, I'm a happy camper with this new HP.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price especially they price matched and found it cheaper and gave us the lower price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to operate prints over WiFi or by email automatically what else do you need .. great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fast and clear no ink residue

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast this printer prints compared to my canon. However, the app for the printer is very unpredictable sometimes it wont work, which can be annoying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    OMG I Love that Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't believe that I waited so long to get it! The wireless printing is an excellent feature; the copies are quick and the color is accurate. The digital touchpad is designed well and is convenient. I particularly appreciate being able to print 2 sided copies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer for the price. I always buy HP products and this one does not disappoint.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer at a fabulous price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer on Black Friday and couldn’t believe the low price on such a quality printer. I have been using it ever since and it is one of the best printers I’ve ever had. It is quick to print and copy and does amazing scan jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had two HP 2540’s that were very problematic. I decided I needed an upgrade and found this on sale. It’s great! Easy setup, no cords, duplex printing and fast enough. Plus, I was able to get a $15 dollar rebate for recycling one of my older devices.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Multifunction Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was quite affordable for what it does. I was interested in one of the printers with The cheaper ink but it would take forever to break even. This one scans, copies and prints. Also Apple AirPrint friendly which is awesome if you are an Apple family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used my old printer as a trade so I got this printer for a great price. It works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    just what I needed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the first true MFP I have purchased. I love it, it was easy to setup. it's pretty cool that I can just send jobs from my phone. I really needed a printer that could scan multiple documents at one time and this does exactly what I need.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This printer can do everything.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this printer for my grandson who is always printing something. He loves it and it is easy to use. It also can be used with instant ink which I have on my own printer. I never run out of ink. Bought it at a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP OfficeJet Pro 6978 to replace my Photosmart 7520. The Office Jet is a very nice printer. Follow instructions for accessing the website to register your printer, it automates set up, maintenance and updates. Print quality is very good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason I gave it 4 stars is the printing of pictures was not as good as my old HP inkjet

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is not as user friendly as earlier models, but the printing speed is much better.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to assemble & easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first opened the package I thought the printer was a bit large however after easily assembling I was quite happy with my new product....As a non techy I found it easy to use and was thrilled with the abilities it allowed me.....Definitely would recommend this product ....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Really easy to use, set up only took a little while to set up on the computer. But since then it has been a breeze to scan, print, and copy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Basic Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a winner for anyone wanting basic copies and the ability to scan documents.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Joy is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I still have it. I like this product very well. I can be in my bed, prepare documents on my phone and print from my bedroom. The printer is located in the living room. Very grea! I love it!!!

    I would recommend this to a friend
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