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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP printer when my other one died, and I liked the HP that I had before, so I decided to buy another one. I really like how easy it seems to operate, and that it prints on both sides! You also can sign up to have ink sent to your house as you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thrilled with this printer, has suited my needs immediately. Ease of operation and setup

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my printer. Don’t have worry about turning off all the time, and ink lasts longer

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Joy is here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I still have it. I like this product very well. I can be in my bed, prepare documents on my phone and print from my bedroom. The printer is located in the living room. Very grea! I love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation instructions were well written and easy to follow. Installation was quick.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Everyday printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Serves my purpose for an inexpensive everyday printer. Not sure about photos as I use my Canon Pixma Pro for that. It does sometimes make noise at startup. Not sure why but it doesn't seem to effect performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This printer was so easy to install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not very pro tech but was surprised I didn’t need to call for help with the install.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Really easy to use, set up only took a little while to set up on the computer. But since then it has been a breeze to scan, print, and copy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far seems to be working great. No problem printing from the internet. Setup was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for my home office. It does everything I need and scans great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my printer as an exchange for a Epson that stopped working due to a Motherboard issue. I like it better than the other but lately I've been having to turn it on and off when I need to print if it's sitting idle for a while. Not sure what that's all about but so far so good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice, fast color printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality printer and the cartridge plan makes it possible to print as much as you need and then get automatic refills on the cartridges. My only issue so far has been connecting the printer to various computers in the house; it is not a fast process, but doable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently, we purchased three 6978 printers due to our excellent experience with the first purchase. Very easy to setup and problem free software installation with our Windows 10 environment and IPhone. Took about 20 minutes from unbox to printing the your page.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales associate recommended this printer and it was a great buy. It was very affordable, it prints fast and it has a lot of great features. I've only had this printer for two months, and so far so good. I also love the Instant Ink feature. What a great idea.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 2 out of 5 stars

    Terrible Wireless Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this printer with my top priority being a wireless printer that could be printed to using Air Print, cloud printing and regular home network printing. Unfortunately this printer connects to the wireless network, but constantly shuts itself down due to its built in conservation features (which are all greyed out when I try to remove them) and requires me to constantly be turning the printer on and off to reacquire the network so I can wirelessly print to it. Since that was my main need this printer ranks very low for me, but the speed is descent, the quality of print is good, and the speed to copy and scan is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    print wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is awesome to be able to print photos and documents directly from my iPad and phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this printer. HP backs their products. I had a problem once, sent it into geeks squad, and instead of fixing it, when I went to pick it up, they had completely replaced it for a new one. I was very happy. Best buy Geek squad I also give THUMBS UP!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. Great features and I love the automatic 2 side printing. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this for everyday work, I use it for home personal stuff and it does everything I need. It prints pretty quick compared to my old printer. Haven’t used it enough to rate how long the ink lasts! But so far this printer has been pretty good!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer for my personal use. Printing is very fast and the resolution is great. Colors are true. It is perfect for my needs. I print a lot of photos and what you see on the screen is what you get when it prints. Very inexpensive. A good value.

    I would recommend this to a friend