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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 151 Showing 3,001-3,020 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t use this for everyday work, I use it for home personal stuff and it does everything I need. It prints pretty quick compared to my old printer. Haven’t used it enough to rate how long the ink lasts! But so far this printer has been pretty good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    print wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is awesome to be able to print photos and documents directly from my iPad and phone

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Nice, fast color printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality printer and the cartridge plan makes it possible to print as much as you need and then get automatic refills on the cartridges. My only issue so far has been connecting the printer to various computers in the house; it is not a fast process, but doable.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer for my personal use. Printing is very fast and the resolution is great. Colors are true. It is perfect for my needs. I print a lot of photos and what you see on the screen is what you get when it prints. Very inexpensive. A good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer. Great features and I love the automatic 2 side printing. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no issues with this printer. HP backs their products. I had a problem once, sent it into geeks squad, and instead of fixing it, when I went to pick it up, they had completely replaced it for a new one. I was very happy. Best buy Geek squad I also give THUMBS UP!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 2 out of 5 stars

    Terrible Wireless Connection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had high hopes for this printer with my top priority being a wireless printer that could be printed to using Air Print, cloud printing and regular home network printing. Unfortunately this printer connects to the wireless network, but constantly shuts itself down due to its built in conservation features (which are all greyed out when I try to remove them) and requires me to constantly be turning the printer on and off to reacquire the network so I can wirelessly print to it. Since that was my main need this printer ranks very low for me, but the speed is descent, the quality of print is good, and the speed to copy and scan is good.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it says it will do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is everything that it says it is and very easy to set-up. We will be buying another one for my husband's office when all his printer cartridges run out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything that fits, prints!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the same printer for six years. The original printer still prints, but didn’t scan. This was easy to set up and print and scan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User friendly and gets the job done. I only gave it 4 stars because I feel like we run out of ink more often than not. Sometimes I wish we would have bought the $350-400 printer just so we wouldn't have to replace the ink often. Otherwise, no issues. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    efficient printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice as a replacement printer .More efficient than the printer it replaced,

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful and elegant

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is great in that it can handle multiple tasks aside from just printing. In addition, it also emails HP when running low on ink cartridges so you never run out. If that weren't enough, it looks like something you'd be proud to show off rather than hide in a corner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer about a month ago and so far it's performed very well. The printouts come out very clear, the wireless printing is very easy, and the wireless scanning feature was effortless. According to online reviews, the toner is very cost-effective.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually had to have HP replace the one I bought because scanning through the Automatic Document Feeder (my primary reason for purchasing) produced skewed scans. It does produce pretty good photos (though for real keepers, we go to a photo service) on glossy paper. Prints quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Prints documents beautifully!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer prints very clearly and colors are terrific. I don't think the 'on/off' button was clearly marked and I had trouble figuring out how to turn on the printer. It's on the left side near the bottom, just in case you need the info.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and easy setup. This printer has multiple connectivity options including Air Print. The display screen is great and it’s great for small businesses.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this printer , got it on DOTD for a great price. The only thing I didnt like is that it doesnt let me print from my phone unless I'm on the s as me wifi signal as the printer so I can't print from my phone unless I'm in the house. (Android phone)

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last printer was an HP Officejet wireless all in one and I really liked it, so when I needed another printer, this is the one I choose because my last one was very dependable and made great copies.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer at a very reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great multi purpose printer, copier, fax. The set up was a bit complicated, but once I got through that it worked great. The print quality (color and black and white) is great, although I do not print photos. I would recommend this printer for general all purpose use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for a home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this printer is an excellent purchase. It was super user friendly and easy to pair with my phone and laptop. I gave it 4 stars because the touch screen is a little small. I have small fingers but you almost need a stylus to press the tabs.

    I would recommend this to a friend