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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Auto ink refill is a great way to always have enough to complete my printing needs!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pleased with our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We investigated functionality and price for a few weeks before deciding on this purchase. So far so good. The printer was very easy to setup and is working great. We haven't had to replace ink yet so we are hopeful that it's as economical as the reviews said it is.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Seems to be a good deal for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes a little while to warm up when you first try to print but then it goes pretty fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    prints great photos

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a new printer for me. So far, So good . Hopefully it will last a long time.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer because it was smearing a lot and it was just old. So I got a new HP printer and it is great. It prints very well and has dual-sided copying so I can copy and scan a lot of documents on to my computer. Well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great For The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best part about this printer is all I had to do was take it out of the box, plug it in, and all my apple devices printed right to it. iPhone, iPad, and macbook pro printed with no issues. The iPhone and iPad need the app to print, but it was a piece of cake.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Laptop seems to be working fine.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I followed the step-by-step instructions to set up the laptop. Then took to the Geek Squad to see why I was getting so many pop-ups. They found that the "gift box" freebies that came with the laptop had brought in a virus. Geek Squad reset and cleaned up the virus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer was easy to install, Mac products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was very easy to install. I use it with Mac products and am very happy so far (about a month in). I had read reviews that it won't work well with Macs but that's not at all true. I've had no problems what-so-ever. Good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the instant ink option HP has. I don't have to worry about running out of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    MS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last printer was an HP Officejet wireless all in one and I really liked it, so when I needed another printer, this is the one I choose because my last one was very dependable and made great copies.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Price, Good Features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the ease of setup, the performance so far. Son using this printer light to medium duty at school (engineeirng student). Does the job so far. Only concern is overall construction, not sure if it will hold up, have had issues in the past with HP printers under $100.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfect Printer for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous HP PhotoSmart printer died. I went to BestBuy to look at all the various printers and brands. I came close to buying an Epson until I saw this HP Printer. It had all the features I was looking including separate color cartridges. It prints like a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP 6978 printer is a great product, I have tried other printer manufacturers and still come back to the tried and true HP Office Jet line of printers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it says it will do!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is everything that it says it is and very easy to set-up. We will be buying another one for my husband's office when all his printer cartridges run out!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very light weight. The colors are coming out to be very sharp.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Totally handsfree

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going totally wieless seems the way to go. With eprint, wifi and wifi direct can print from any device, any time and from anywhere. Just love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Decent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a really good deal on this printer. Decent for what we need but uses more ink than I would like but what printer doesn't? Nice features and prints at a fair rate of speed. Only feature I do not like is it asks you to verify the paper size every time you want to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP printers work well, they have been able to keep the quality in construction.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It's smart, fast, quiet, and prints beautifully for my purposes. The paper tray is larger, requiring filling the tray less often. Ben, the sales associate who assisted me, was most helpful in making the suggestion to purchase this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this printer as a good printer. It is a little noisy when you turn it on and make sure you have the right OS. I had to upgrade mine to get it to work right. Overall, I have only had it for a few months and got a GREAT deal on it. I would say so far so good.

    I would recommend this to a friend