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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 153 Showing 3,041-3,060 of 10,498 reviews
  • Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and very light weight. The colors are coming out to be very sharp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP printers work well, they have been able to keep the quality in construction.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer for the family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was really a great solution for all my family needs, since it's wireless you can print everything from every device at home, so, there is no need of cables, and my son is happy because he can print wherever he is. It's awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Decent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got a really good deal on this printer. Decent for what we need but uses more ink than I would like but what printer doesn't? Nice features and prints at a fair rate of speed. Only feature I do not like is it asks you to verify the paper size every time you want to print.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP (Helping People - get the job done)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this HP Pro 6978. Easy to setup, no smudge prints, and multi page prints are completed in 1/4 of the time from my previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love This Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had planned on purchasing a smaller printer but a sale price, improved features and faster speed all drew me to this model. I am extremely pleased with it in every way. If I had to mention a 'negative' it is that I found that scanning will probably require that you increase the resolution of the scan or you may get a rainbow effect where your original has fine lines or similar. If you increase the resolution, problem gone! So far I really like the Instant Ink feature but I have to admit there is a learning curve to understand all the details of how it works. I have not been able to find any one place where HP has all the details of the Instant Ink system stated clearly. I had to learn by doing which was a bit frustrating for the first month. But I now am very comfortable with it and like it very much. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer. It's smart, fast, quiet, and prints beautifully for my purposes. The paper tray is larger, requiring filling the tray less often. Ben, the sales associate who assisted me, was most helpful in making the suggestion to purchase this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a hard time to get it up and running even for the geek squad it now is working

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy to set up, no issues yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is quite large but does everything you could ever need. It has wireless connection where you connect to the printer's wifi when you want to print or scan. It also does double sided printing and it is easy to replace the ink cartridges for it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent and Dependable Printer, HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent family printer. Ink are available in most stores and reasonable. Would recommend it to anybody that need a good printer. This is our third printer and always satisfied with all of them,

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    HP Printers Rock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OfficeJet Pro printer is absolutely AMAZING!!!! It's compact and not as large as my old one which was great too! I've been let down by any HP printers and this one as been the same. If you're looking for home office printer I would highly recommend this one!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this printer as a good printer. It is a little noisy when you turn it on and make sure you have the right OS. I had to upgrade mine to get it to work right. Overall, I have only had it for a few months and got a GREAT deal on it. I would say so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This wireless monitor was very easy to set up. Love the feeder feature as well as the scanner bed. It's not a monster-sized printer, like some can be, but it is big enough to do the job.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best printers that I have purchased. Very easy to use and prints out pretty fast. Nice and clear print and very vibrant colors. I haven't installed the fax yet, so I don't know how it will function, but overall, I am very pleased with my HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printers fax n scan copy machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this HP printer, fax , copier machine. I have had hp printers before n really like them. Easy to use n usually no real problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use!https://www.bestbuy.com/site/hp-officejet-pro-6978-wireless-all-in-one-instant-ink-ready-printer-black/5119600.p?skuId=5119600

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for a great price. The printing is very clear, fast and the photo's are better than I expected Good for home or office

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Amazing Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this printer for about a year and it was worked amazingly. It prints clearly and can have a memory of multiple copies at a time. I enrolled in hp instant ink and it works great. My printer informs HP of low ink and they send me new ink as soon as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one dead an had to replace printer. They didn’t have the same one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer for home use.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new HP printer. Replaced the Brother printer I had previously used and found the new HP printer to be faster and easier to operate. Also I like the large paper tray that holds substantially more sheets of paper.

    I would recommend this to a friend
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