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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 10,498 reviews
  • Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works well. Starts slower than my previous HP. Finished copy tray doesn't pop out automatically like my previous HP. Did some scans, but having problems with that now. Fax works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other one dead an had to replace printer. They didn’t have the same one I had.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice inexpensive printer. Pages are neat and clear. Performs as well as more expensive models. Easy set up, although network connection was a little fussy. Instant ink a nice bonus. Remains to be seen how well it will hold up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace an HP 7640 after one year of light use. This was a good replacement but did not have some of the features of the 7640. The output tray does not extend automatically when printing. Good print quality both in color and black and white

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Really good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What I like about this printer is you can send a photo from your cell and it will print it. Yes, the printer has its own email. Saves a lot of time in downloading for one thing to another just to get a print or paper from another source. Realiable just like any HP product.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaces my old HP Officejet 7210. Decided to purchased this HP Pro 6978. It is wireless and blue tooth. The replacement ink for this printer was less expensive than for other printers that Best Buy sells. That was the big reason for purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decided to upgrade my printer. This prints quickly and cleanly. It is a finer cleaner output than my previous. I can print from my iPhone with no problem. I can email a file to the printer and when I come in it's waiting for me! And it was one of the least expensive!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does everything we need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace a printer we had for seven years. Hope this one will last as long

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with this printer. It prints so fast, it's done before you know it. Good quality print job, and good color too. It does take a little bit to warm up for the first print, but after that it prints things so speedy you won't believe it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP beats Epson printers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints look great for an inexpensive printer no smeared ink like my Epson printer I'll buy HP over Epson any day always had good luck with HP printers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Office Jet Pro 6978

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plug it in and follow the instructions. It takes a little time for the initial setup but the printer works very well. I purchased it to handle faxes which are required for some correspondence.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for ipad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble printing from my iPad to my old printer. And because the whole family switched from android to iOS , it just made sense to purchase a new printer . Bought this printer and prints like a dream. Really happy with purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This printer is perfect!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has everything I need for my small business I highly recommend it!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My preference is HP printers and the sale price is what led me to purchase this item. I went into the store to purchase a laptop and I asked the sales clerk about new printers. This printer is user friendly and a great buy for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer works well - no problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only use HP printers. This one is doing great after 4 months. Bought second one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Printer for the Price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To this day, I do not understand why anyone would buy another brand of printer. The setup is always easy and this all-in-one unit is another improvement over previous models, which have always performed for us for over 25 years!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for connecting multiple devices and printing from anywhere in the house!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like hp tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over thirty year of buying hp printers, computers and laptops. I'm still buying hp.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. This is the second one I have had. It prints very fast. The only negative about this printer is that sometimes it has a hard time connecting to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as was expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shipped on time. No issues. Arrived on time. Excellent shipping notifications.

    I would recommend this to a friend
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