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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 155 Showing 3,081-3,100 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP (Helping People - get the job done)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this HP Pro 6978. Easy to setup, no smudge prints, and multi page prints are completed in 1/4 of the time from my previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small needs Handsome amoutof paper printing in a single catraige

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the multiple functions copy, print, scan great to have when working from home

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Good printer for light use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has many options: printing, faxing, copying, scanning. It does a good job, including communicating wirelessly from my laptop. It would be too slow and maybe not durable enough if I did tons of printing. But, its very good for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple to Install and Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I found the instructions to install quite easy to follow. I have had no problems printing, scanning or copying. It it so much easier to use than my previous combination or a separate printer and a scanner./copier I should have purchased it sooner.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had long, or used much. When I have it longer, I'll write another review.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use!https://www.bestbuy.com/site/hp-officejet-pro-6978-wireless-all-in-one-instant-ink-ready-printer-black/5119600.p?skuId=5119600

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a printer for a good price and for this one. It was a excellent price. Caught it on sale and was not disappointed. I love HP printers, have tried a couple of others and always come back to HP.I have about 3 different HP printers in my home.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It’s pretty good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good printer. Not any problem with print quality but for some reason it sometimes will not show up on my iPad to print things. My iPad or iPhone will state there are no air printers available or that the printer is offline.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new printer when my other HP gave up the ghost. Found this one on sale and grabbed it. Very nice upgrade to my other printer. I like the internal paper storage, set up was a piece of cake, and print quality is very good. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a good deal on this and did not need one with so many features but I found I actually am using those features. It prints very nice on both sides. I hope the refills do not hurt my wallet. So far I am happy and setup was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP printers fax n scan copy machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this HP printer, fax , copier machine. I have had hp printers before n really like them. Easy to use n usually no real problems with them.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice printer , easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer and am pleased with the ease of getting it set up . Makes nice copies as well . Only thing I would like improved ( thus only 4 stars) wish the instruction book came with the printer - as in -how to use the scanner .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer For Many Uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always loved HP Printers and this one is no exception. Great Printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value for copier.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Office Jet Pro 6978 is a great value for a copier. I am glad I ditched my EPSON. The HP is versitale, easy to use, I can print remotely, scan, and fax with ease. Best of all I am saving lots on money on ink cartridges.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Smooth wireless printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP wireless printer was a great buy. It has not disappointed me thus far. I use it to print mostly college papers which need to be smudge free and neat looking. It does not make a lot of noise when it is printer-another plus.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far the best feature is if you have a document on your phone that needs to be printed and you don’t have air drop your printer has an email address connected to it so you just forward that email to your printer email address and it print out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home office

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this as my home office computer and it has worked perfectly. Anywhere from printing photos to scanning. I can also use my phone and computer through an app that shows me ink levels and so much more.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pretty happy with this printer. Not a 100 %.But would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Nice features. Hoping the cartridges last longer w infrequent use. Maybe the maintenance features could help but makes it hard to print something quickly. Rarely has any brand printer lasted longer than 2-3 years. Weeks of ownership hard to review

    I would recommend this to a friend