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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 10,498 reviews
  • Rated 5 out of 5 stars

    Good all-in-one printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always used the same brand of printers. The one at my office finally died and I researched for far too long on a replacement. Ultimately, this printer seemed ok on paper, and it was in stock in the store near me, when most printers were not in stock anywhere. I pulled the trigger, got this printer and so far I love it. I only have 2 real complaints. It prints a little slower than I prefer for work but its totally manageable. It also won't scan to my computer unless I open the HP software on the computer first. I actually really enjoy the HP Instant ink and think it is definitely worth the money. Super easy to set up and the software is easy to use as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent multipurpose printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all the needed functions at a reasonable price. It prints clear copies. The copy function is quick. The only downside is the printer function is a bit slow. The cartridges are a bit pricy but haven't tried the auto reorder yet.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for a great price. The printing is very clear, fast and the photo's are better than I expected Good for home or office

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the printer for a few weeks now and had no problems with it so far. Easy to set up including the ink service program. Works well for home and school printing, good print quality. Got the printer on sale $100. at that price point it is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee recommended this printer. We are very very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. This is the second one I have had. It prints very fast. The only negative about this printer is that sometimes it has a hard time connecting to my computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great machine so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it every day, but when I do it performs beautifully. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i highly recommend this 4 in 1 machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was able to set this machine up with minimal frustration. it also does what it is supposed to do, which is sometimes not the case. works well. if you want a great product with a reasonable price, this is the machine i will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This printer has performed excellent !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Office Jet Pro 6978 does a wonderful job of printing all the documents I need. I have had absolutely no problems and have enjoyed using it for the work I do in my home. I am very happy with it and it was very reasonably priced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp office jet pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer not all that easy to set up . once set up is complete its all good

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this printer for anyone with a home office. Definitely plug and play into wireless network and connections to all the other devices, without a lot of software downloads or management programs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another Good Product from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer to replace my existing printer, also an HP product and I have not been disappointed since I got it, It was easy to set up and I have not had any issues at all since i set it up. Connecting to the internet was easy and the printing is cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for a few months now and so far I have had a pleasant experience save for two things: the wireless setup was a bit tricky and I didn't feel comfortable with how HP has you set it up to your network. Felt like a security risk. So I'm wired which is fine because my router and printer were already in the same spot. Second: when printing a photo after first getting it the colors kept coming out wrong. After some trouble shooting I finally just cleaned print heads and presto it worked. The only problem is my ink seemed to get drained pretty quickly after the cleaning. Still those two aside it's been great. Double sided printing. Loading tray for quick copies and scans. App is fairly useful if you do mobile stuff. I don't so can't speak too highly of it. I got this on a great sale and used some rewards so it was hard to say no since I needed a new all in one anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP beats Epson printers

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints look great for an inexpensive printer no smeared ink like my Epson printer I'll buy HP over Epson any day always had good luck with HP printers

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was frustrated with my old Epson printer which was always needing ink and not working for many reasons. This HP printer was easy to set up and working smoothly since. The auto ink replenishment seems to be a good fit for us also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this printer is the best home office printer that I have ever seen. I made 2 sided color garage sale flyers, and they were done so fast and looked so good that we were astounded. I printed a coupon from my cell phone, too. I love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes one of the best one in all process, this is 3rd one for third house.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good All-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a older HP printer that was no longer supported and was prone to losing contact by wi-fi. This one was easy to set up, quiet and fast for printing and scanning, and is operating from phone, laptop and desktop. I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this printer. We have been using it for a couple of weeks and have no issues with it. It was very easy to setup. I am not good with technology, but I was able to follow the directions easily and get it hooked up to the fax and wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    a very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my HP - Office jet Pro 6978 printer after my office purchased one and I was able to view the printer's output. The print quality has been top notch. When I purchased the printer it was on sale and I did sign for HP's ink cartridge replacement program.

    I would recommend this to a friend