Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new printer when my other HP gave up the ghost. Found this one on sale and grabbed it. Very nice upgrade to my other printer. I like the internal paper storage, set up was a piece of cake, and print quality is very good. Very happy with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far the best feature is if you have a document on your phone that needs to be printed and you don’t have air drop your printer has an email address connected to it so you just forward that email to your printer email address and it print out

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is my second one; I wore out the other one

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From my experience this is the best home office printer available - especially with Instant Ink. Durability, speed, features, price are all exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent multipurpose printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has all the needed functions at a reasonable price. It prints clear copies. The copy function is quick. The only downside is the printer function is a bit slow. The cartridges are a bit pricy but haven't tried the auto reorder yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been pretty happy with this printer. Not a 100 %.But would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    It's a work horse

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a work horse. Scans and prints on both sides. Uses economical large cartridges. Hogh DPI printing. Software for OCR and scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DTuck

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great. Easy to set up. Do not buy a printer with only direct print they always go offline. Not this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup. Nice features. Hoping the cartridges last longer w infrequent use. Maybe the maintenance features could help but makes it hard to print something quickly. Rarely has any brand printer lasted longer than 2-3 years. Weeks of ownership hard to review

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    i highly recommend this 4 in 1 machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i was able to set this machine up with minimal frustration. it also does what it is supposed to do, which is sometimes not the case. works well. if you want a great product with a reasonable price, this is the machine i will recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This printer has performed excellent !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP Office Jet Pro 6978 does a wonderful job of printing all the documents I need. I have had absolutely no problems and have enjoyed using it for the work I do in my home. I am very happy with it and it was very reasonably priced.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP Officejet Pro 6978 Wireless Printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only had this Printer for a couple of weeks but it is working as expected. Was very easy to set up and excited to be able to use it more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy employee recommended this printer. We are very very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Home Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would definitely recommend this printer for anyone with a home office. Definitely plug and play into wireless network and connections to all the other devices, without a lot of software downloads or management programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's a great machine so far.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't use it every day, but when I do it performs beautifully. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price..

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the printer for a few weeks now and had no problems with it so far. Easy to set up including the ink service program. Works well for home and school printing, good print quality. Got the printer on sale $100. at that price point it is well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Would Recommend

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality on the pictures I have printed. It does go through ink pretty quickly but that makes sense when printing high quality images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp office jet pro 6978

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer not all that easy to set up . once set up is complete its all good

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I was looking for

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was frustrated with my old Epson printer which was always needing ink and not working for many reasons. This HP printer was easy to set up and working smoothly since. The auto ink replenishment seems to be a good fit for us also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another Good Product from HP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer to replace my existing printer, also an HP product and I have not been disappointed since I got it, It was easy to set up and I have not had any issues at all since i set it up. Connecting to the internet was easy and the printing is cool.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for a few months now and so far I have had a pleasant experience save for two things: the wireless setup was a bit tricky and I didn't feel comfortable with how HP has you set it up to your network. Felt like a security risk. So I'm wired which is fine because my router and printer were already in the same spot. Second: when printing a photo after first getting it the colors kept coming out wrong. After some trouble shooting I finally just cleaned print heads and presto it worked. The only problem is my ink seemed to get drained pretty quickly after the cleaning. Still those two aside it's been great. Double sided printing. Loading tray for quick copies and scans. App is fairly useful if you do mobile stuff. I don't so can't speak too highly of it. I got this on a great sale and used some rewards so it was hard to say no since I needed a new all in one anyway.

    I would recommend this to a friend