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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10498 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 10,497 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this printer/scanner for my home office and it's great! Setup took me a little bit longer but that was due to user-error. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I was looking for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was frustrated with my old Epson printer which was always needing ink and not working for many reasons. This HP printer was easy to set up and working smoothly since. The auto ink replenishment seems to be a good fit for us also.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    hp office jet pro 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer not all that easy to set up . once set up is complete its all good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this primarily to use with mobile devices (ipad, iPhones, etc...) as well as for multi function (scanning, copying, etc...). Setup was flawless, taking less than 10 mins to be completely up an running all wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Another Good Product from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer to replace my existing printer, also an HP product and I have not been disappointed since I got it, It was easy to set up and I have not had any issues at all since i set it up. Connecting to the internet was easy and the printing is cool.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this printer is the best home office printer that I have ever seen. I made 2 sided color garage sale flyers, and they were done so fast and looked so good that we were astounded. I printed a coupon from my cell phone, too. I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick ans easy. The printer itself works pretty well I have no issues with it. The most important features of the printer to me are the speed and wireless printing, and so far it;s doing a great job. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Sandracuarenta40

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer but I’m not able to share the printer with other devices to print its giving me a hard time . But hopefully I figure it out .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for a few months now and so far I have had a pleasant experience save for two things: the wireless setup was a bit tricky and I didn't feel comfortable with how HP has you set it up to your network. Felt like a security risk. So I'm wired which is fine because my router and printer were already in the same spot. Second: when printing a photo after first getting it the colors kept coming out wrong. After some trouble shooting I finally just cleaned print heads and presto it worked. The only problem is my ink seemed to get drained pretty quickly after the cleaning. Still those two aside it's been great. Double sided printing. Loading tray for quick copies and scans. App is fairly useful if you do mobile stuff. I don't so can't speak too highly of it. I got this on a great sale and used some rewards so it was hard to say no since I needed a new all in one anyway.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely the worst printer I have ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate using this printer. I just turned it off it has been over two minutes and it still has not shut down. I will be in the middle of a print job and it will decide to do maintenance which can take maybe five minutes and it will do it several times in one print job. I would never ever buy this printer again. If you need your printing done in a timely manner this is not the computer for you. If you have all the Time in the world for a print job maybe it would be OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good All-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a older HP printer that was no longer supported and was prone to losing contact by wi-fi. This one was easy to set up, quiet and fast for printing and scanning, and is operating from phone, laptop and desktop. I am pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems except the first one I brought home was defective. Thought it was me, easy exchange except the hassle of running back to the store. I love being able to print from my iPad on the front porch and getting it later

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love my HPs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. This is the type I have at home and one at my desk at work. If I get to choose I’m going to buy an HP. Economical, reliable, decent footprint, good quality, duplexing... when printing got a love an HP!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good all in one for my use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to setup. Print quality is good. Scan feature isn't as seamless as previous HP all in one. Good option for the cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes one of the best one in all process, this is 3rd one for third house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this printer. We have been using it for a couple of weeks and have no issues with it. It was very easy to setup. I am not good with technology, but I was able to follow the directions easily and get it hooked up to the fax and wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Can you say AWESOME?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and this printer is a work horse. The wireless printing is a wonderful feature and the two sided scanning and printing is legit. The hardest part about setting it up was getting the update for my super old Lenovo laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great for all of my printing needs at home. Being a Girl Scout leader requires me to print a lot of things for my troop. This printer has made it easy to keep up with handouts and make digital copies for my records.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It works so well for everything I need, plus it has so many extra features that I don't use. I use the HP Smart app with it all the time and it makes my life so easy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to do and it's very fast. Love it!

    I would recommend this to a friend