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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, this printer is the best home office printer that I have ever seen. I made 2 sided color garage sale flyers, and they were done so fast and looked so good that we were astounded. I printed a coupon from my cell phone, too. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great All in One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this primarily to use with mobile devices (ipad, iPhones, etc...) as well as for multi function (scanning, copying, etc...). Setup was flawless, taking less than 10 mins to be completely up an running all wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP OfficeJet Pro 6978 Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OfficeJet Pro 6978 is perfect for our needs... Very user friendly... This is our 2nd OfficeJet Pro 6978 in over 10 years...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup was quick ans easy. The printer itself works pretty well I have no issues with it. The most important features of the printer to me are the speed and wireless printing, and so far it;s doing a great job. I would recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good All-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replace a older HP printer that was no longer supported and was prone to losing contact by wi-fi. This one was easy to set up, quiet and fast for printing and scanning, and is operating from phone, laptop and desktop. I am pleased.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP makes one of the best one in all process, this is 3rd one for third house.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Works Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had no problems except the first one I brought home was defective. Thought it was me, easy exchange except the hassle of running back to the store. I love being able to print from my iPad on the front porch and getting it later

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this printer. We have been using it for a couple of weeks and have no issues with it. It was very easy to setup. I am not good with technology, but I was able to follow the directions easily and get it hooked up to the fax and wifi.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love my HPs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son. This is the type I have at home and one at my desk at work. If I get to choose I’m going to buy an HP. Economical, reliable, decent footprint, good quality, duplexing... when printing got a love an HP!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for small printing jobs

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was a great product. Outgrew what we needed to print. My daughter is teacher and needed to print many pages every day so we upgraded to a higher capacity printer from Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    a very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased my HP - Office jet Pro 6978 printer after my office purchased one and I was able to view the printer's output. The print quality has been top notch. When I purchased the printer it was on sale and I did sign for HP's ink cartridge replacement program.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer does what it supposed to do.when buying a printer you can go on cheaper end. In other words you get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Can you say AWESOME?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and this printer is a work horse. The wireless printing is a wonderful feature and the two sided scanning and printing is legit. The hardest part about setting it up was getting the update for my super old Lenovo laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been great for all of my printing needs at home. Being a Girl Scout leader requires me to print a lot of things for my troop. This printer has made it easy to keep up with handouts and make digital copies for my records.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need it to do and it's very fast. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for most basic functions. It prints very clearly, including basic images; I haven't tried photos yet so I can't vouch for how it does on pictures. The scanner works real well. The utilities interface on the PC is very simple to use. I have it USB connected to my PC, and networked to my laptop and iPad. Depending on how much you print, the stater ink cartridges that come with it can last a decent length of time, but, not too long. I usually buy HP photosmart printers, but, they are beginning to be overpriced, and, I wanted a printer with individual "color" ink cartridges instead of a "tr-color" color cartridge. I highly recommend this printer, unless you specifically need a photo printer. Additionally, HP is the way to go; I have always had bad experiences with Epson printers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it says

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Good color Prints efficiently Efficient with ink

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely the worst printer I have ever owned

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate using this printer. I just turned it off it has been over two minutes and it still has not shut down. I will be in the middle of a print job and it will decide to do maintenance which can take maybe five minutes and it will do it several times in one print job. I would never ever buy this printer again. If you need your printing done in a timely manner this is not the computer for you. If you have all the Time in the world for a print job maybe it would be OK.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Using hp ink program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had many hp printers this is like many of them accept it was more reasonably priced and on the hp ink program it will be more reasonable to use. Every one I have had failed with $100 of ink I could not use so this is a new printer with a new plan.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the printer for a little over a month. Setup was straightforward, as was signing up for Instant Ink. Print quality is good. No complaints...., yet. True test of a predominantly mechanical device will be in years 2+.

    I would recommend this to a friend