Customer Ratings & Reviews

Printer has a lot of features that work great including wireless printing, scanning to email, scanning both sides of a document and auto printing on both sides of a sheet of paper. Only downside would be that when scanning a picture the quality is sub-par.

I've had the printer for a little over a month. Setup was straightforward, as was signing up for Instant Ink. Print quality is good. No complaints...., yet. True test of a predominantly mechanical device will be in years 2+.

Overall this is a very good printer. It is reasonably compact and fits well on a shelf in a home office. Wireless printing works very well. The fact that it has separate color inks is a plus. The only down side is the lack of a separate photo paper tray.

A bit complicated to connect & program, replacing an older version 6700

As always, another fine product from HP. Set up is easy over the home network and wasn't difficult to deal with. Could use the ability to set user profiles for language and such. Does not seem to be supported in the windows mobile version of HP AiO

This printer was easy to set up and works quite well with some pretty impressive features. The low quality of the housing, and the questionable squealing sounds the machine makes, tells me however that the lifespan of this product may be short.

Bought this printer on sale, it was very easy to set up and fax and print and copy. It prints very fast too, which is a plus! A huge plus for me is that it prints double sided very easily, thus saving paper ! Great printer and ink costs are average!

Great all in one machine!! Great for when you are on the go and you are printing from your laptop, cell phone, hand held computer or kindle you will just have to have a wifi connection for all devices to work properly

We purchased this printer to replace an earlier HP printer. Our old printer was starting to jam up, smear ink, and make a lot of noises. It also was going through a lot of ink cartridges. This new printer has all the features we had on the earlier printer plus automatic paper feeder and two sided printing. Considering the cost of replacing the ink cartridges, the new printer wasn’t much more expensive than a set of ink cartridges. The new printer is a lot quieter. Although I hate getting rid of the old printer, it is really cost effective to just go ahead and buy the newer technology as it isn’t worthwhile even trying to repair an old printer.

Set up was a little longer than I anticipated but eventually worked. My mother in law loves it. Half the size of her old one. Ink is a little pricey but are t they all. The touch screen is a good use. Loading paper is easy.

Pretty fast printing for everyday home usage, would recommend to a friend.

The operation is not as straightforward as my old one. I have only recently installed this printer this week. So far my main problem has been in installing it onto more than one computer. It requires a WPS# which they do not give you. It says it is in the information but I could not find it in the limited printed info. supplied with the computer. By surching the internet I found out what the # is, Wi-Fi Protected Setup #, and where to find it. Even with this explanation I could not get to it! After walking away I came back and saw a different path. After I got the # it installed easily. WHY CAN'T THEY JUST GIVE YOU THE INFORMATION YOU ARE GOINING TO NEED? I spent two or three, very frustrating hours , on something unnecessary .

Had an older equivalent for many years. Went with brand loyalty. Have not yet used all of the features yet (photo printing or scanning), so don't feel it is appropriate to give five stars. Overall printing and faxing, does the job just fine. Easy set up.

I hate using this printer. I just turned it off it has been over two minutes and it still has not shut down. I will be in the middle of a print job and it will decide to do maintenance which can take maybe five minutes and it will do it several times in one print job. I would never ever buy this printer again. If you need your printing done in a timely manner this is not the computer for you. If you have all the Time in the world for a print job maybe it would be OK.

BOUGHT THIS FOR MY MOM TO USE AND ONCE INSTALLED. I CAN HAVE HER PRINT ANYTHING FROM ANY PLACE IN THE WORLD BY SENDING THIS TO HER PRINTER. ALSO HELPFUL FOR ME TO SEND PRINTOUTS TO HER INSTEAD OF EMAIL LIKE BOARDING PASS, ETC

We are not a heavy user, but wanted a printer that would be dependable

I recently purchase the HP office jet Pro 6978 and by far is an improvement from the series 4600 I previously had. I would like to highlight the speed, printer quality and response time. Excellent! Iris Sanguinetti

My old non-HP printer failed on me and it was time to shop for a new one. The team at Best Buy was awesome in helping me narrow down my choices. This HP printer is perfect for my home office and personal use. The installation was a breeze and the software (i.e. scanning utility) is simple and intuitive. Performance is great so far, I'm very happy with my choice. The HP Connected Ink program is amazing as well. When my last non-HP printer died, it left me with unused print cartridges which I had bought previously as I hate running out of ink. Lost investment on that. The HP Connected Ink program will ensure that this never happens again and will have ink at my door before I run out and I no longer need to stockpile my own cartridges. Kudos to Best Buy and HP for quality product and solution!

Printer was a great product. Outgrew what we needed to print. My daughter is teacher and needed to print many pages every day so we upgraded to a higher capacity printer from Best Buy

This is an excellent printer and fax machine. Had a problem setting it up but it wound up being my wireless router. After getting a new router from Comcast, the printer and fax worked perfectly. This is not a photo printer so don't expect it to be.