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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 158 Showing 3,141-3,160 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I chose this printer for its ability to scan multiple pages through the feeder instead of one by one on the glass scanner. It does not disappoint! The printing feature is also wonderful. It prints documents quickly and also prints high quality photos.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works really well I get great quality images and very efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great school and college printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very easy to connect with your Wi-Fi and is compact and know that it does not take up a lot of room the paper extender fold in so you never have anything extended outage always flat but definitely highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I've been in the dark ages but this is fast. Good quality copies. I've had many HP multi taskers they start off great but end up tired. I'm not a big fan of the small screen but it gives you lots of choices. I got the HP Instant ink and I print like crazy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as straightforward operation as my old one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The operation is not as straightforward as my old one. I have only recently installed this printer this week. So far my main problem has been in installing it onto more than one computer. It requires a WPS# which they do not give you. It says it is in the information but I could not find it in the limited printed info. supplied with the computer. By surching the internet I found out what the # is, Wi-Fi Protected Setup #, and where to find it. Even with this explanation I could not get to it! After walking away I came back and saw a different path. After I got the # it installed easily. WHY CAN'T THEY JUST GIVE YOU THE INFORMATION YOU ARE GOINING TO NEED? I spent two or three, very frustrating hours , on something unnecessary .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Connects Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer communicates well with my Dell laptop, previous printer didn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent all-in-one printer and I would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A Steal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been planning to buy another printer for work-related business, and stumbled across this one in-store. It was $50 off. It was better, in my eyes, than the printers that were twice the original price. Glad I went to the store that day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, great deal, was helped in store and made the correct choice

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Wonderful Copy/Print/Fax wireless machine

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one machine!! Great for when you are on the go and you are printing from your laptop, cell phone, hand held computer or kindle you will just have to have a wifi connection for all devices to work properly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    So Far, So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer and put it to use for about two months now. Every function seems to work as advertised. It replaces an Epson, which was a big disappointment. This HP works for me. Although it's too soon to tell, I think I like the ink deal, too.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Hope it is a workhorse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer as I wanted a multifunction printer that was reasonably priced. Before I packed it up to move, it appeared to do all I needed but won't know until we unpack and get the wireless network functioning. I don't expect problems.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Works good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was a little longer than I anticipated but eventually worked. My mother in law loves it. Half the size of her old one. Ink is a little pricey but are t they all. The touch screen is a good use. Loading paper is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Printer!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer. It works so well for everything I need, plus it has so many extra features that I don't use. I use the HP Smart app with it all the time and it makes my life so easy!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very efficient printer. Prints quickly and effectively. I've enjoyed it as a replacement for the one that finally ran out of life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price, very good for home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit complicated to connect & program, replacing an older version 6700

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    THE PRINTER IS PROVEN TO BE QUITE EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchase the HP office jet Pro 6978 and by far is an improvement from the series 4600 I previously had. I would like to highlight the speed, printer quality and response time. Excellent! Iris Sanguinetti

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Printer with lots of features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer has a lot of features that work great including wireless printing, scanning to email, scanning both sides of a document and auto printing on both sides of a sheet of paper. Only downside would be that when scanning a picture the quality is sub-par.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this printer/scanner for my home office and it's great! Setup took me a little bit longer but that was due to user-error. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great Compact Color Printer for Home Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a very good printer. It is reasonably compact and fits well on a shelf in a home office. Wireless printing works very well. The fact that it has separate color inks is a plus. The only down side is the lack of a separate photo paper tray.

    I would recommend this to a friend