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Ste 188
Sterling, VA 20166
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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 10,498 reviews
  • Rated 4 out of 5 stars

    Many features and functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sleekness but also really liked the speed and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Quality Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace another HP printer. I love that you don't have to be wired to the printer in order to print. The quality of the documents are great. Even though I only use this for home, it would be great for a small business.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great name brand printer with lots of features. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for Home office

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using this printer/scanner for my home office and it's great! Setup took me a little bit longer but that was due to user-error. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is printer is great for home use because it can be used as wireless as well as attached/ hard wired. It is also a copier which saves one time & gas instead of making trips to get copies made of your documents, etc. from other sources. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very efficient printer. Prints quickly and effectively. I've enjoyed it as a replacement for the one that finally ran out of life.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All in one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints are great quality, photos look like they were painted, documents print in seconds. 2 days after purchase, got an email stating the unit is now obsolete and discontinued.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I needed. Prints fast. High quality images.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical HP Inkjet Printer/Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a sucession of HP Inkjet printers. They typically last about 18 to 36 months before the inkjet heads go bad. I have successfully repaired one and failed with the second attempt. Now I just regard the printers as disposable. I reply on the scanning feature to communicate long distance and that has been very reliable. I'm not as impressed by the latest edition of software to perform scans but maybe I'll learn to appreciate it with more use. As with all inkjet printers, this one wakes up periodically and shuttles the inkjet heads around for who knows what reason but I'm used to it by now. I don't intend to use the scanner feeder but this is what was available when I went to buy. I wanted a single ink cartridge per color not the tri-color cartridge which has made a comeback with HP for some reason.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Definitely a BEST BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally up to date & satisfying. Much faster than my old one. Quick Black & White. Terrific color on ordinary paper OR quality photo paper. HP's INSTANT INK plan keeps me from running to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    big features, small price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    our 12 year old hp/photo smart printer wont quit, but we decided it was time to upgrade. for about $100 we got this printer, scanner, copier and fax machine and best of all it is wireless. my wife likes it she can print from her I phone or lap top.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Nice printer. Good hp quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was fairly easy. Hooked it up wired and wireless and it found the router fine. The only confusing part was in signing up for HP instant ink, which I did but could have been much easier imho without going through separate process.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Sandracuarenta40

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer but I’m not able to share the printer with other devices to print its giving me a hard time . But hopefully I figure it out .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to pick this up when the printhead in my older HP died. While I wish it would take the ink from my old printer, it makes up for that in the amenities it provides, what with double-sides printing and a quick turnaround on print jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Fully functional and not too fancy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer function is smooth and produces good images. Scanner doesn't quite get the colors right, but I may just need to experiment with the settings. (But still, shouldn't the default settings produce perfectly colored jpegs and pdfs?)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an easy machine to set up. It is easy to use ! It has given me no problems. It copies perfect and runs nicely off WiFi. I highly recommend this copier. I also recommend buying the extended warranty. It pays off!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second printer for my other condo. HP App for Iphone easy to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price I paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer overall. I use it for work. Quick and easy to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    excellant printer for home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer that would travel with us in our fifthwheel travel trailer. This one was recommended by best buy sales rep. It has done everything we have required and issues excellent printed pictures and papers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm low tech so would like a printed manual with directions & tips.

    I would recommend this to a friend
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