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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older equivalent for many years. Went with brand loyalty. Have not yet used all of the features yet (photo printing or scanning), so don't feel it is appropriate to give five stars. Overall printing and faxing, does the job just fine. Easy set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Has a clean finish on copies, faxes and scans. Second one I have purchased. Great for the home office!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything I need and I got it at a fantastic price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent printer and fax machine. Had a problem setting it up but it wound up being my wireless router. After getting a new router from Comcast, the printer and fax worked perfectly. This is not a photo printer so don't expect it to be.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like the product. It meets my needs and prints fairly fast. I like that it will still print no matter if you are out of one color. It's a little bigger on my desk than it looked in the store, but this is not a deal breaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Printer ready for Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended this printer to two friends because I have had it for several years and it hasn't had any issues and is ready when I need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product. Love HP products. Had an HP rep available in store.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Definitely a BEST BUY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally up to date & satisfying. Much faster than my old one. Quick Black & White. Terrific color on ordinary paper OR quality photo paper. HP's INSTANT INK plan keeps me from running to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice at-home printer. Easy initial assembly and setup. Great for a home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy it for my brother, he love it I would recommend it to my friends

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that the directions for setting up the printer are not adequate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Prints well, print is bold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price, great retailer, good quality printing. Have not tried photos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Many features and functions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the sleekness but also really liked the speed and functionality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had this very long. My photosmart printer stopped working and had to get a new one. This printer was recommended by a couple of the Best Buy sales people. Set up was easy and seems to do what I want it to. Wish it had a separate photo paper tray.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great name brand printer with lots of features. Great buy for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent choice for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that bought it, an essential printer to have at home. It scans, prints very well, pay $5 per month for cartridge and good to go. Wireless connection is challenging sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Quality Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace another HP printer. I love that you don't have to be wired to the printer in order to print. The quality of the documents are great. Even though I only use this for home, it would be great for a small business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother who isn’t tech savvy. She was able to quickly set it up and connect to her network. Ink seems to last as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Great printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is printer is great for home use because it can be used as wireless as well as attached/ hard wired. It is also a copier which saves one time & gas instead of making trips to get copies made of your documents, etc. from other sources. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Typical HP Inkjet Printer/Scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned a sucession of HP Inkjet printers. They typically last about 18 to 36 months before the inkjet heads go bad. I have successfully repaired one and failed with the second attempt. Now I just regard the printers as disposable. I reply on the scanning feature to communicate long distance and that has been very reliable. I'm not as impressed by the latest edition of software to perform scans but maybe I'll learn to appreciate it with more use. As with all inkjet printers, this one wakes up periodically and shuttles the inkjet heads around for who knows what reason but I'm used to it by now. I don't intend to use the scanner feeder but this is what was available when I went to buy. I wanted a single ink cartridge per color not the tri-color cartridge which has made a comeback with HP for some reason.

    I would recommend this to a friend