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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent choice for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad that bought it, an essential printer to have at home. It scans, prints very well, pay $5 per month for cartridge and good to go. Wireless connection is challenging sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for most people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good, inexpensive printer that just works. It does feel a little cheap due to the plastic but it should work for years. If you just need something for home use or light business, then this will be a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP OfficeJet Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly love this new printer. Sometimes the menu is a bit confusing. Otherwise, love the paper cassette, airprint, quality, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second printer for my other condo. HP App for Iphone easy to print.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for the price I paid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer overall. I use it for work. Quick and easy to operate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    no problems so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm low tech so would like a printed manual with directions & tips.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It is a greet value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is a great value and is a good quality all in one machine.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Excellent printer, but confusing set-up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer works as advertised and prints good quality documents. Set-up was confusing since the user was in a dorm, and it was hard to figure out how to hide the printer from others that might try to print to it in the middle of the night.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer is my new best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase so far. Super easy setup and I love the fact it prints 2-sided prints! Best Buy really does have Great Buys.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    NIce fast printer, worked first time and since.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is nice, great price, good quality print. The mainly plastic construction does raise some concerns about durability, but pretty much most products are designed this way so treat it carefully.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good overall multifunction printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was packed with issues but once successful the device works like a charm. Fast and good quality for home or small business use. I haven't tried printing photos nor have I needed to replace the ink cartridges provided with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is a great printer for the office!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great! Excellent printer quality for reports and also does a great job printing out pictures! It is also WIFI compatible with my computer or cell phone. I have an older model that I'm very pleased with but its getting tired

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dependable Printer ready for Printing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommended this printer to two friends because I have had it for several years and it hasn't had any issues and is ready when I need it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what I need it to do and the instant ink is a money saver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Office Jet 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for this printer, will always shop Black Friday at BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a printer that used ink efficiently, I've had good luck with this printer so far. Really like the wifi feature. Easy to set up, holds large amount of paper, a little taller than the previous printer but I'm happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Has a clean finish on copies, faxes and scans. Second one I have purchased. Great for the home office!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use. Great features. I'm a low to medium printer-use person. This printer is perfect. if you scan often, i suggest get another printer. this printer does take some time to scan.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer for our needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer suits our needs and it works brilliantly and efficiently.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Sweet printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace an Epson Workforce. It does all the same things and is half the size. Doesn’t hold as much paper and I feel like it should print faster it was a great buy on Black Friday.

    I would recommend this to a friend