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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Love the wireless...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer scans in full color with good quality. It print's fast. I haven't used the fax yet. My only complaint is I really wish it had two sided scanning. You have to buy the most expensive one to get that. Still happy with this purchase...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE this all-in-one printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Temporarily moved 1,000 miles away from home and missed my OfficeJet, so I bought this one based on the reviews and have been using it about a month now. I LOVE this printer: extremely easy to set up and use. Enrolled in Instant Ink, as I've been using Instant Ink for a few years at home. Fyi, I don't print that often or very large documents at this location; however, I do use the "print on both sides" feature all of the time, and I've had not one single problem with anything! I'd highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, good wireless printer. No problems, has been easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 2 sided feature. Don’t like the automatic offline feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an older HP all in one printer. This one does a great job with both black and white and color, is fast and prints double sided.also scans well. I will probably never use the fax.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ...so good. Has printed what we needed thus far without issue. It does seem to take a while to start up and sounds like the printer is resetting every possible interior part at times, but generally speaking, been working and meeting our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality printer for a deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is bulky, but definitely worth the size and the price. It comes highly recommended, and as HP you can also get the monthly program that saves you TONS as you get ink only when you need it. Super happy to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Fussy printer and wonky connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer to use in my mobile office in an RV because of it's compact size and great features, but I found that it doesn't do a great job when I use it when it's extreme weather outside. It's really susceptible to humidity, and I've had lots of page jams with it. Also, I use a mobile hotspot for my internet connection, and a lot of times I have to reset the network settings so that I can print to it, which is really frustrating. I guess it would be okay for a cheap printer at home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does exactly what it says it does.i would recommend this product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as expected. Love the ability to print via WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to fully appreciate it yet. I am pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! I can either print from my computer/laptop or directly from my phone which it very convenient for me since I'm always on the go. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer and with the Instant Ink Program.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Even better than my last one (that was over 15yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new all in one printer. With the great products i’ve had from HP, I decided to return for another. It has worked flawlessly. Getting it to sync up with my computer took some time, but no issues now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great upgrade to wireless printing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: Great value, Great Quality Copies & Prints, Should have gone wireless when Windows 10 rolled out! Con's: A little loud on start up, a couple of multi-page 2 sided print jobs failed to print on first try.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is serving it's purpose. I'm pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I've been wanting in a home printer! I can't say enough about how great this is! Money well spent! It does everything I needed it to do, from copying to scanning, copying and printing multiple pages!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works Great Even After Time

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been a workhorse for over six months. I would not expect this durability from an inkjet printer (as opposed to laser), but it has held up like a champ. Photos look great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A great choice for a simple all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Canon PIXMA 700 series that died after a couple of years of light use. This printer works better, has cheaper operating expense, and delivers faster printing of better quality.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer with easy to use functions. My favorite part is the app on my phone that allows me to scan items directly to my phone so I can email or text them easily to others.

    I would recommend this to a friend