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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 163 Showing 3,241-3,260 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as expected. Love the ability to print via WIFI.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had time to fully appreciate it yet. I am pleased so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an older HP all in one printer. This one does a great job with both black and white and color, is fast and prints double sided.also scans well. I will probably never use the fax.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, this printer is worth the price (which in my opinion seems like it should cost more.) it prints out the papers so quick, and isn’t too hard to set up and connect.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Fussy printer and wonky connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer to use in my mobile office in an RV because of it's compact size and great features, but I found that it doesn't do a great job when I use it when it's extreme weather outside. It's really susceptible to humidity, and I've had lots of page jams with it. Also, I use a mobile hotspot for my internet connection, and a lot of times I have to reset the network settings so that I can print to it, which is really frustrating. I guess it would be okay for a cheap printer at home.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer is my new best printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase so far. Super easy setup and I love the fact it prints 2-sided prints! Best Buy really does have Great Buys.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer! I can either print from my computer/laptop or directly from my phone which it very convenient for me since I'm always on the go. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer and with the Instant Ink Program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my mother who isn’t tech savvy. She was able to quickly set it up and connect to her network. Ink seems to last as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A great choice for a simple all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Canon PIXMA 700 series that died after a couple of years of light use. This printer works better, has cheaper operating expense, and delivers faster printing of better quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is serving it's purpose. I'm pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great Home Office Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. Has a clean finish on copies, faxes and scans. Second one I have purchased. Great for the home office!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Even better than my last one (that was over 15yrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time for a new all in one printer. With the great products i’ve had from HP, I decided to return for another. It has worked flawlessly. Getting it to sync up with my computer took some time, but no issues now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used a couple of features, and systems works well. It takes a long time to set up when I turn it on to use - goes through all kinds of machinations to prepare to print. Print quality on plain paper is good. I primarily use B&W.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Officejet Pro 6978 is a decent printer for under a $150.00. The output print quality is quite good. The replacement ink cartridges are affordably priced which was a major deciding factor for me to buy this particular printer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value, great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is what I've been wanting in a home printer! I can't say enough about how great this is! Money well spent! It does everything I needed it to do, from copying to scanning, copying and printing multiple pages!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good deal for a printer that does all you can really need from a home office one. It's not the fastest in the world but the accessibility is great. Works over WiFi and you can even email it and print things.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great upgrade to wireless printing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pro's: Great value, Great Quality Copies & Prints, Should have gone wireless when Windows 10 rolled out! Con's: A little loud on start up, a couple of multi-page 2 sided print jobs failed to print on first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for scanning documents when needing to work from home. Does a great job and have had no issues, except the USB port doesn't want to work with any flash drives. Not critical but I know it's some sort of firmware issue.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time, I wouldn't call myself tech savvy. From start to finish, setting up the printer and starting to use it took less than 20 minutes, and I was going slow. This is the easiest printer setup I've ever done and it works great.

    I would recommend this to a friend
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