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Customer Ratings & Reviews

Your price for this item is $67.99
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The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 10,498 reviews
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer and with the Instant Ink Program.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my kids and I don't regret it. It creates high quality prints and creates high quality scans. Plus, when it prints you don't have to wait long. It's fast!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is serving it's purpose. I'm pleased with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Excellent quality printing and very fast. My only complaint is I had to replace the ink within a week, not sure if it was dried out or just that empty.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good deal for a printer that does all you can really need from a home office one. It's not the fastest in the world but the accessibility is great. Works over WiFi and you can even email it and print things.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printer in both color and black printing. Like that it does two sided printing automatically. And while I don’t use it a lot the document feeder makes scanning more convenient, especially two-sided scanning.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is junk. I purchased for my business. I don't do a lot of printing, mostly labels and also use for some scanning. It goes through ink like crazy. You can not use any ink expect HP ink or the printer will not function. In addition to going through ink like water, it doesn't print nice. I attached a picture of a label document I use for my business. I printed one on label paper and one on a plain sheet of paper. You can see those two pages are not in alignment. This has cost me hundreds of dollars. Labels are very expensive and on average I print about 5 sheets to get one usable one. The scanner is also not great. It doesn't matter if you scan from glass or using the feeder, the scan is never straight. Bases on this purchase and the lack of support I have received from HP I will most likely never purchase another HP item again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi there,

      I’m sorry that your printer has performed so poorly in both printing and scanning. I can’t tell from your review what’s causing these problems thus I recommend that you contact us directly at +1 800-474-6836 so we can help you assess what’s happening and find the best course of action. To expedite the process, I recommend gathering the following information before the call:

      - Model number
      - Serial number
      - Your location
      - Case number (from any previous contact with HP support)

      I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link:
      - support.hp.com/us-en/checkwarranty

      Kacper
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Reliability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used a couple of features, and systems works well. It takes a long time to set up when I turn it on to use - goes through all kinds of machinations to prepare to print. Print quality on plain paper is good. I primarily use B&W.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    A great choice for a simple all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Canon PIXMA 700 series that died after a couple of years of light use. This printer works better, has cheaper operating expense, and delivers faster printing of better quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, mouse, and ink quay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these products for my classroom and they have been great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for scanning documents when needing to work from home. Does a great job and have had no issues, except the USB port doesn't want to work with any flash drives. Not critical but I know it's some sort of firmware issue.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer, fast and great color. This is my second just like this and I love the Instant Ink option.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Officejet Pro 6978 is a decent printer for under a $150.00. The output print quality is quite good. The replacement ink cartridges are affordably priced which was a major deciding factor for me to buy this particular printer model.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printerific

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for Black Friday and I gotta say it’s amazing I use it to print stickers and it hasn’t failed me yet

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a Great Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time, I wouldn't call myself tech savvy. From start to finish, setting up the printer and starting to use it took less than 20 minutes, and I was going slow. This is the easiest printer setup I've ever done and it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around printer with low operating costs. Easy setup and useful pricing model around the toner whereby you don’t have to pay fir the toner itself but for the number of pages you print Worthy product

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We walked in, bought it, and went home and installed it. No problems, works exactly as we expected, and connected immediately to our home network. What more could you ask for? Okay, yes the price was right as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I needed it too. Buy this product, it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to setup and use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer and scanner were reasonably easy to setup and use. It was very annoying that they continually tried to make me sign up for automated ink replacement and made it hard to get out of it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer and multi-function device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed this for a client who is absolutely in love with this printer. Uses it daily for print, scan, copy in a small office environment. Tells me every time I see her how much she likes it.

    I would recommend this to a friend