Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 10,498 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very good printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a really good deal for a printer that does all you can really need from a home office one. It's not the fastest in the world but the accessibility is great. Works over WiFi and you can even email it and print things.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Reliability

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have only used a couple of features, and systems works well. It takes a long time to set up when I turn it on to use - goes through all kinds of machinations to prepare to print. Print quality on plain paper is good. I primarily use B&W.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast and easy to set up out of the box. I was able to print from my PC and direct from my phone within 30 minutes. A little slow to start printing each time but once going, print speed and quality is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for scanning documents when needing to work from home. Does a great job and have had no issues, except the USB port doesn't want to work with any flash drives. Not critical but I know it's some sort of firmware issue.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the cost

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Officejet Pro 6978 is a decent printer for under a $150.00. The output print quality is quite good. The replacement ink cartridges are affordably priced which was a major deciding factor for me to buy this particular printer model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, mouse, and ink quay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these products for my classroom and they have been great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast printer in both color and black printing. Like that it does two sided printing automatically. And while I don’t use it a lot the document feeder makes scanning more convenient, especially two-sided scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    What a Great Printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the time, I wouldn't call myself tech savvy. From start to finish, setting up the printer and starting to use it took less than 20 minutes, and I was going slow. This is the easiest printer setup I've ever done and it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printerific

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this on sale for Black Friday and I gotta say it’s amazing I use it to print stickers and it hasn’t failed me yet

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love this printer

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my kids and I don't regret it. It creates high quality prints and creates high quality scans. Plus, when it prints you don't have to wait long. It's fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did everything I needed it too. Buy this product, it’s perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around printer with low operating costs. Easy setup and useful pricing model around the toner whereby you don’t have to pay fir the toner itself but for the number of pages you print Worthy product

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Perfect!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We walked in, bought it, and went home and installed it. No problems, works exactly as we expected, and connected immediately to our home network. What more could you ask for? Okay, yes the price was right as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer! Excellent quality printing and very fast. My only complaint is I had to replace the ink within a week, not sure if it was dried out or just that empty.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Spiffy printer that has descent print quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife - she’s a school teacher that prints ALL THE TIME. She also has a black laser printer for worksheets but she also likes to print color. We also enrolled in HP Instant Ink which is a pretty good deal as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer and multi-function device

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and installed this for a client who is absolutely in love with this printer. Uses it daily for print, scan, copy in a small office environment. Tells me every time I see her how much she likes it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for the house

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far no problems like the #6835 printhead that can't be fixed.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Needed printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the use of online printer ink to save money. I needed one that would print both sides of the paper from one sided or two sided copies. I could also copy music if needed. It prints much faster than my old one did and that is important.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had our old HP printer for years and it finally gave out. This new HP printer is great! It prints fast and provides good quality prints. I am very happy with this printer and plan on using it a lot for my Girl Scout events.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to setup and use

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the printer and scanner were reasonably easy to setup and use. It was very annoying that they continually tried to make me sign up for automated ink replacement and made it hard to get out of it.

    I would recommend this to a friend