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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro 6978

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new HP Printer. Scans multiple pages and prints with multiple color inks for excellent copies.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have downsized our office and this printer is smaller than the ones we have purchased in the past, so it is perfect for our use. We have always purchased HP printers because they are dependable and last.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good basic unit

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works well for average person. If I knew I was Going to work from home several days a month, I would have bought a separate printer and A double sided scanner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP copier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good basic equipment, no service from HP when trying to install in spite of numerous attempts on-line and by phone.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Home Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for our at home needs. Happy with the quality and speed. Setup was easy and quick.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer. Works as advertised. Always have good experience with HP and Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than the Canon printer we had previously. Ink colors are all separate so you only have to replace the color that has been used up. Double sided printing is seamless.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been putting off getting a new printer, copier, scanner as my old one still worked. But it was slow and didn’t copy. So glad I got this one. Very easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer for Home or Office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Office Jet Pro line of printers are work horses. I have 2 of them! The third one just recently died after quite a few years of service. Highly recommend these products!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy using my printer. It does everything that I need and easy to use. I signed up for the HP instaprint. It is a really good program and I dont have to worry about buying new printer cartidges.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use and reliable

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this before Christmas but never used until I started working from home due to COVID19. It was easy to connect and use with my remote computer at work.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good size for home use

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We a really happy with this printer and its capabilties. The size it great for home use. My only dislike is the price of HP inks and they make it really hard to use off brand inks

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has worked very well so far. It prints and copies as expected. Haven't tried to scan anything yet. It's a little larger than I wanted, but I've stuffed it onto the shelf where it has to live.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy setup and usage.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is seamless and very proficient. I found that it was an easy setup ad enjoy using it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer at a nice price. I wanted a laser printer but my wife didn't think we should invest that much since we don't do a lot of printing at home. This one performs well for low volume home printing.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Does everything you need at home.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the printer and print quality. I did like my old HP better in that you did not have to remove the plain paper to print smaller photos because there was a separate try for it. No other complaint though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP PRINTER IS AWESOME

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. The auto duplex is worth the slight additional investment. This replaced a 10 year old HP printer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old printer crashed and we needed a replacement quickly. After consulting with Best Buy personnel, I decided on this one. It fits our needs, and it connected effortlessly.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Excellent buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its almost two years since I brought this, good quality, everyone in house enjoying wireless printing and scanning. I would recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    what a great printer, very satisfied !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to set up wireless printing to my phone and computer with ease. Now have to figure out how to scan to my computer which is in the works. This was a great buy. The black ink didn't last long.

    I would recommend this to a friend
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