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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Awesome for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big hp printer fan, I’ve had other printers as well. I will say my brother printer does print quicker but the ink for it almost twice as expensive. The quality is good even for pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Better design and speed compared to former printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the paper drawer and he speed. The included ink cartridge did not send a warning signal when it was running out, which meant I wasted some good paper in printing. I now have a new black cartridge.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a good printer - which at times can be hard to find! I love this one. It was extremely easy to get all set up and works great. I would recommend it to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    pretty easy start up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved that it immediately connected with my computer without my having to do anything. I am still trying to figure out everything. I wish there were better instructions, but I am fumbling my way through.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    I just needed a new one!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer and this one fit the bill! price was just right. The only thing I wish is that these things where made with a universal size of ink cartridges. Works as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to replace the ink in my old printer and found a great deal on this. Does more than my old printer. Was extremely easy to set up and get to printing wirelessly with the easy online setup.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Perfection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I procrastinated the purchase of a new printer far too long, then this one was suggested by a computer savvy person.It turns out amazing copies and it's made my life a breeze

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, huge improvement over my old printer. I use it for basic household printing, kids school projects, room-mom stuff. Printed pictures on iron-on fabric and worked great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an affordable printer that wasn't junk and this was it. I connect my phone and print from my phone easily. Download the app and everything can be printed from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    compact and handy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really like and enjoy our new printer. we were able to set it up with no problems and enjoy the wireless feature, especially. cartridge changing is easy too .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice all around printer for home use. Set up was very easy. Would recommend this printer to anyone,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Printer to replace a older one in my home office. This Printer does it all, and the best feature is that you can print directly to it from your Smartphone as well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great All In One Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Printer does it all. You do need and SD card to USB adapter to print from an SD card. On sale for $99, Can't go wrong! Fast printing. Large paper holder. Inexpensive ink.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Quality copies and easy use make me happy !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had not disliked my previous HP printer, but wore it out ! The fine folks at Best Buy guided me to the best new copier for my needs and gave me a recycling discount for my old one. Thanks, Best Buy !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great multifunction printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a teacher and a mother of 2 students. My printer gets used all the time. This machine was so easy to set up and figure out. I have not scanned anything yet, but everything else works wonderfully!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer and I think soon afterward, this specific brand was discontinued. Getting ink was very difficult and expensive. The wireless printer set up was also a mess. Half the time it would connect and other time it would not. But when it did work, it worked wonderfully. It did everything a printer should do quickly and quitely. It's a shame we don't have a fax line set up since we don't run a business. If it did not go out of business or the ink was not so expensive, i would have given it 5 star.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    It's everything it should be!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer!! It is definitely everything I was told it would be and more. Plus the price was right. If you are looking for a top notch printer, then this one is for you.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Quality at a reasonable price for printing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for every day uses. Why spend more for simple copying jobs? This one does meet my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a HP 6600 and had that one for almost 5 years, still fairly new, but is quicker, quality is good so far. Hope the Ink Jets last a little longer than the 6600, but pleased so far, Trux

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know how I lived without this printer! Easy to set up, prints double sided. Wireless allows me to print from my phone, tablet, or computer. A must have even if you don't have a small business.

    I would recommend this to a friend
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