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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 181 Showing 3,601-3,620 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Canon replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. It replaced a Canon mx922 and it's way better. Everything worked straight out of the box. Definitely recommend

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Decent Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly decent printer. Can be kind of noisy and some times will go off line, but I'm not sure if that's my internet connection or the printer itself. However, the printer does what it is supposed to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, great all in one.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In general, the market for all-in-one seems to be diminishing as far as options, even from the same mfrs with earlier models. As business goes global, less models, like this product, accommodate 8x14 paper (for scanning) and less photo paper or memory ports from digital cameras. HP has always put out a fabulous scanner. Their stand-alone was THE best. I like this product lots and was looking forward to taking advantage of the printer special for the first three months (great deal) when I set up the printer, but something went wrong and it didn't work. I.hope if I call, cx will work with me; they DO tend to have a great cx team. Looking forward to this lasting longer than 2 years.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer does as described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has worked great so far, I have not yet done any heavy printing on it as I bought it after the school year. Copier & scanner work great. I have not used the facsimile feature.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great. Better than any printer I have owned. It is fast and runs more than one page at a time. I would recommend this to anyone looking for a medium priced printer that gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with wi-fi and the print is good quality. I don't have a smart phone so I had to download the software. This took forever and used all of my PC resources.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We are enjoying our printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like the design of this printer. The way that the paper loads in the drawer instead of top loading is super! Having print, fax, scan, copy & web all in one is a real asset!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP OfficeJet Pro 6978

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent performance/print speed & lifecycle for a reasonable price. Print quality is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for light to moderate printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for work. 10 to 50 copies/pages a day. Works fine. Ink is the real cost. Which we have several printer that use same ink and was big factor in getting this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Best Multi-Job Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this printer for two years now and it's still working like a charm. Even on extra-print mode with working from home during this crazy time!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great little office helper!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely like my new all in one office printer. Great update to old one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer especially for the price. Never had a printer that could print double sided in this price range.....that alone is worth it. Good quality and HP ink program is great as well!

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Awesome Chioce

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a great deal on this printer and it is exactly what I was looking for. It is a little large but it works great, it has the ink ready and wireless feature which is awesome. No issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    offjet pro 6978 is a great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased after years old offjet would not perform all functions. ratings, functions and price led me to the 6978. was easy to install and has all the functions I need.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Got the wireless going which is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a printer but wanted one with more features for personal printing. Very similar to my corporate printer and does all I wanted, especially the Wireless access.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very happy with this printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with this printer so far. I print several photos to send to my family members who live away from me. The quality of the prints has been great.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Simple & Effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a HP printer for over 15 years. Always have been pleased with the results. This HP continues that trend for me. This is a basic all around printer. Its simple and effective for my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to hook up to wifi and print.,Hp instant ink is a good idea. Instant ink cartridges have more ink in them than the one you buy in the stores. At least that's what Hp says.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with an HP Printer. My last one lasted over 10 years, and this one, inexpensive but works and prints like an expensive office machine! Would definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Perfect for general use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer had the perfect features for the perfect price. We don't have a home office, so this fit the bill for what we use it for. Easy to install and easy to use.

    I would recommend this to a friend
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