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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 200 Showing 3,981-4,000 of 10,498 reviews
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Amazing printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that I can connect to this printer from my computer, phone and tablet! It has held up great, as I use it for school work and making crafts!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pitched for my Mom as a Mother’s Day gift. Very easy to set up and she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    The best printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first printer was Model 6968. I bought now Model 6978. Great printer and price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does it’s job fast and efficient nice and bright colors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer, except short cord

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with HP printer, copier, fax. I haven't used it enough to give the very best review, but so far so good. Except not pleased with cord; it is much to short. I think that this maybe standard now, but it is BAD. If you have a computer wall unit, it makes it very very difficult. Please reconsider this or provide an upgraded longer cord for about $3.00 Unfortunately over the years all devices have become super plastic items. Fax wouldn't connect, but I think that it may not be a malfunctioning device, but rather the phone cord.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer got one for home and my office! Definitely highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased for my business, this printer is fast and the air print with apple works great!! This is a must buy if you are looking for quality!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very versatile printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printing quality. Very useful for the home office setup.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    A+ printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome printer! Works well will all of my Apple products wirelessly. Print great photos for those that still do that.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have had no issues with the purchased printer. Easy to connect to my desk Apple computer. Great savings on the ink. Best Buy ever on a printer

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Easy to Use!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for anyone. I love to print from anywhere in the house with this wireless printer. I can print from my phone which so simple to do!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Great printing, easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was bought to replace a Kodak printer. My main appeal on the Kodak printer was cheap ink. The ink for HP printers is NOT cheap. I'm talking $73 to replace all four cartridges. But I guess that's the norm now. Print quality is superb. I have to clean the print heads weekly, or else the print doesn't show on the paper. Not sure if this is normal. And I love the HP printer plug-in for smartphones. It's very cool to be able to print from my phone, from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HP makes great printers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this printer I bought it for my home office. It's easy to use and prints out envelopes great for mailing. I'd recommend it to others.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Printing value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't let the small price fool you. Good print quality and speed for the price. Make sure you sign up for the monthly ink program to reduce costs.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful use ink rapidly. I've used every feature ex fax-. Look forward to that feature as well. Color is beautiful its quite, and fast.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this printer. It's so wonderful that I can print important documents from my phone or email documents directly to my printer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Great all in one for the price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our household needed more than just a household all in one, so this is the perfect upgrade that can handle some light business printing, copying, and scanning.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy setup, good print quality...

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box and printing in 5 minutes. HP ink Service makes managing ink a breeze. Simple setup, good print quality. I'd buy again...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great quality printer with very clear printing, copy, scan, and fax features. The printer is also very easy to keep clean and easy to keep updated.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints pretty much what I want. I needed to be able to print legal as well as pictures. It does everything I need which makes me happy. I love instant ink.

    I would recommend this to a friend
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