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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 210 Showing 4,181-4,200 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    LOVE THIS PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love the fact i can print from my cell phone or computer wirelessly. it was super easy to set up! my favorite feature is that it prints both sides!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good for printing on the go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of being able to print from your phone but after set up of the printing from phone I had difficulty just printing from a computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid Home Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stumbled on this printer during the holiday sale period. Got it for a great price and it has met every expectation. Scanner function works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect successor to my OJ 8600 Pro printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setup went smoothly and operation has been troublefree so far. Replacement of ink cartridges is quick and easy. Best choice.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer for my home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything I need it to do for a home printer.It prints clear and the color is good,and when I scan papers it clear ,love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After trying to fix and coax my old HP OfficeJet 6700 All-in-One printer to keep on running, it finally gave up and I needed a replacement. But was hesitant to buy a new one. Decided on the HP OfficeJet 6978, which is a sleek, nice looking machine, and quieter than the 6700. I have used it only a few times, and so far, love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer very easy to use with HP Smart glad I bought this model.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up and works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I set up the unit in about 5 minutes and had network printing without any hassles. The scanner function works great and the feeder makes it even easier.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Absolutely fantastic!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer saved my life! Just opened a home business & my other printer died on me. Purchase this printer on sale & right on time. Thank you!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer Great quality Great value for the money

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. Quality output. The only thing is it has a small touch screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, does all you need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, does everything you need it to (print, copy, scan) and it has a colored touch screen interface. Comes with starter ink cartridges too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Neat and clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very neat and clean prints. Very convenient for mobile printing too.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s pretty good, it does the work as expected. I haven’t had any problems so I give it a 5 stars for no complications whatsoever.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer for my home business!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to setup. I love the ability to set up a daily timer to turn it off at the end of the day.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this printer/scanner/copier, etc. Can access it from a mobile phone. Does two-sided copies and print is very clear.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Solid buy for the home office.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new printer for the home office on a budget. Works well but a little noisy in the beginning. Will see how this holds up over a year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Setup, Easy Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took under 20 minutes to set the printer up and connect it to my computer. Has worked great so far. No complaints about this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome addition for Home use.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer in the market for the price. Specially the Instant Ink Ready Printer love it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    PROS AND CONS

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PRINTER. COPIES WELL. THE PRINTER IS VERY SLOW WHEN YOU PRINT SOMETHING IN COLOR FROM MY LAPTOP.

    I would recommend this to a friend