Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 217 Showing 4,321-4,340 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    All-in-one printer. FAX, SCAN, COPY plus Great 10

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer. Great buy, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy scanning & printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have printer on wifi and print documents from my phone. At age 54 this was easy to setup and use. I highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall, we really like the printer.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to hook up and we really like the fact that it's wireless so we have more flexibility about where we can place it in our office. The ink cartridge lasts a lot longer than our old printer. We haven't yet used the printer to print photos. The only issue is that it became disconnected from the WiFi and we weren't able to print after we installed it. Not quite sure how that happened but my husband was able to figure it out. We are not that tech savy so it's probably something we did incorrectly on our end.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first wireless printer. Wow, mostly printing from my phone. Different but good. Works well, it's quiet, great start

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and love the wireless and using the instant ink program is a great option. HP customer service is the best and easy to work with,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Solid home office printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a solid printer. I didn’t think I would use the hp instant ink feature but I did. I like it. The print quality is good too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product - Easy to Use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've only had the printer for a couple of months, but so far it has not given me any problems. The wireless installation to my laptop was a bit difficult. When I contacted support they basically tried to sell me the security & support from Geek Squad. I was very surprised and consulted a friend who does IT. I got the advice that my Norton Security had blocked some files that were needed to install - so I had to turn it off in order to install the printer. Why didn't the HP help suggest that? instead of trying to send me to the Geek Squad?

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer HP products, this printer is easy to use. Works well with my home WiFi , computers, and multiple iPads/iPhones in our house.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality and Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all your needs for home printing, wireless printing and printing from Apple devices. Scan to email and faxing a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good for our purposes

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install and use.Recently we had to utilize the scan function,we followed the prompts and it worked out well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cost for this printer was very reasonable and also easy to set up! The quality of the copies that are made excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Can you love a printer?

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes you can. I’ve had numerous printers from very expensive to basic. This printer was the easiest to setup and use. It is the BOMB!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Love the printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer fast response time get the ink replacement it’s a great deal you will never run out of ink and it’s cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    seems good; getting devices hooked up is a bear!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel I needed to be an engineer to hook up our devices with the printer and also to get the ink supply service going. We had to go over instructions again and again. I'm computer savvy, but computer instructions needs to be simpler. Only have made three copies as yet--but seems to be good printing Display for instructions is better than previous semilar model. As not in US all time-the ink supply introduction wasn't the best for us- We are gone for first two months. Needs to be more flexible as when start ink supply after buying.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Very nice printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice printer. Easy online setup. A little bulky, but considering it's an All In One...that's what you have to deal with. Print quality is great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    HP Printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality. Easy setup and usage. Happy with purchase

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    All in one, done and done.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP simply makes the best all in one printers. Wireless setup with Windows 10 and all our smartphones and tablets was a piece of cake.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first set up wouldn't allow me to print, but once I reinstalled it, it's been printing fine. Scans and prints clear pictures. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer to use at home!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and convenient. I can put a lot of paper in the tray and I can print from anywhere in my apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer has everything the average user could want in a printer. Is easy to use and has many additional features if needed.

    I would recommend this to a friend
Sponsored