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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 228 Showing 4,541-4,560 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this all in one printer to replace my old fax/copier. This was a good decision space wise, printing quality and appearance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for our small business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the printer for our small business i like that I am able to copy and scan multiple pages at once. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worn out quite a few printers over the years and have had 3 in 6 months! First one wouldn’t print envelopes, who knew they made a printer that wouldn’t print envelopes?! Second one wasn’t engineered for instant ink! Third one’s the charm! I love it! It prints envelopes, has instant ink and the paper tray is so much better than the last one, I hated that printer from the moment I got it! I gave it away and they think it’s wonderful! They were all HP, last 2 purchased at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great complete printer for your needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete printer thats easy to use, ink is not expensive. Easy to operate, scan, copy and print. Excellent images.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Capable printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this printer at home for light printing. I am pleased with the ease of operation and versatile abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good quality print for documents and photos. Automatic document feeder is great option. Eligible for HP's Instant Ink service.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works great, responsible price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also looks good. Prints faster then the old 8600. Has all in one capabilities, that was required. Would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Awesome printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was more than impressed with this printer. It talks to HP and orders it's own ink. You can even email documents to it from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Work printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good and printing is neat Fast printing good size

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great little all in one printer.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little all in one printer - copy, scan, fax & print. Very pleased with it. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great, so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this printer a few weeks but it works great so far. Setup was easy to 2 desktop PCs, 1 Laptop, and my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer I selected has all the functionality I need at a reasonable price. It was easy to figure out how to set it up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect printer, it does everything.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're very happy that we selected this printer. It's easy to use and it does everything we need. Much better than our previous HP.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no trouble installing or running the printer. Seems to have good quality prints so far. I only had this for less than 30 days.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Good printer for a home-based or small business.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has wireless and internet connectivity; which allows you to send documents to the printer from remote locations.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Quality product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product Print quality is great Ink economy is very good Quality is very good

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Scan, print in great color. Ink program is a bonus, app is convenient

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had bought a new computer so I needed a new printer. My last one was an HP, so I bought this and really like it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    Best printer l have used

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is fast and easy to use. I recommend it to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Very user friendly and excellent printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has always made an excellent printer and this HP is no exception. Had it hooked up and working wirelessly in about 5 minutes

    I would recommend this to a friend
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