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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 339 Showing 6,761-6,780 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own an HP in my home. Easy setup and easy to use!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    One of the worse printers I've ever owned.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    •If I don't print every day, the thing goes into a LONG and noisy maintenance routine. •Once that routine is over, the print quality is almost ALWAYS poor. So I go through the tedious process of cleaning the heads. •After cleaning, the thing STILL does not print. I literally had to remove the black ink cartridge and bang it on something hard. Then it started to print...but STILL with smudges. I had to clean the heads THREE time!

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Kirk,

      I'm so sorry to hear about these complications that you've had to work around with the printer. I can fully understand how inconvenient they've been and I want to assure you that was never our intention. That being said, let's see how I can help remedy this.

      What I'd recommend for addressing those issues is reaching out to us for support. We'd be more than happy to work through them with you and ensure your printer is performing reliably. You can give us a call at +1 800-474-6836 between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information beforehand:
      - Model number
      - Serial number
      - Your location
      - Your case number (from prior contact with support)

      We look forward to clearing up these difficulties.

      Marco
      HP Care
      hp.com/support HP

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, easy to set up and I love insta ink!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    great printer for price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy install in structions. prints fast and nice color pages.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Great features. Can print from anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer and pretty simple to use!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It is great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loved!! It is a great for the school and home!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This has multi functions which I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the combination of printer, fax, scan all-in-one

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Prints wirelessly. Hooray wireless. Hooray!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice printer. Very easy to set up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good quality printer for the price. Very user friendly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. No problem with printer, it's fast in printing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Plug and Play printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all my expectations. East to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this home printer is easy to set up and easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use step up is fast easy to use with my cell phone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and easy to use. Love the 2 sides printing

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Bought on sale. Prints fast. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Average printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer would be great if it did not jam when trying to print double sided. It is impossible to speak with someone from HP. Customer service sucks. The ink replacement program is awesome. The print quality for pictures is vibrant and of good quality, for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup is completely automated, took hardly any time

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good copies...great color...a little slow making copies..but okay

    I would recommend this to a friend