Customer Ratings & Reviews

This is a great printer. It has all the bells and whistles I need for my home use and I can use all sizes of paper, envelopes, photo paper, etc. Auto document feeder and the Instant Ink program is terrific. No worries when to order ink and saves me a ton of money on ink. I got one for my son as well.

I purchased this printer for home office use. It works great for the price except that I have trouble when faxing 5-6 pages. The pages get jammed with a loud noise and I need to fax the documents again and again sometimes. That's probably an issue with my printer, planning to exchange; if the problem continues.

Paper jam already. Hope this last longer than my last two HP printers.

Printer setup was simple. Small footprint. Good quality pictures. Hp instant ink feature is a great perk for the price. Also the smartphone app is loaded with features. I honestly do not prefer hp products from past history but this printer has definitely started to change my mind.

This was a gift for my mother, who as a former legal secretary, knows her stuff. She has been very happy with it so far. The reason I chose this model was a spec that few look at "duty cycle", this was very high for this level printer, which should translate into a very reliable and durable printer.

The documentation provided for installation and use was inadequate. The last HP I bought had much better and helpful documentation. Thanks to the Geek Squard. They gotme up and running.

This is a great printer. The only negative point it has is that we have it on a shelf in a computer cabinet and the lid is hard to open to change the ink cartridges without changing the shelf height. You also can not adjust the screen to view the options if you are making a copy or scanning something.

I had a little difficulty setting printer up, however, eventually figured it out. I appreciate the fact that Best Buy allows trade in of old equipment. I took advantage of this offer and received $10 off the new printer. Customer service and sales associates were both friendly and helpful.

The printer worked well during set-up with well printed test sheets, however, when attempting to print from my computer, the print was supersized! Trying to adjust print size was not successful. I will be returning it to Best By tomorrow

Perfect replacement for the new "kids" office. Replaced an older model now that both kids were taking over my home office space for their virtual school. Made it through the school and work year and still working great.

Have not used this printer for photos or color prints yet but so far no problems. Only negative is that it did not come with an instruction manual. There was a disc but I prefer a written manual for quick reference for less frequently used functions. I LOVE the ink refill option that came with it!

Good little printer. Especially like the hp ink program where my ink supplies are automatically sent when I need them and charged for what I use. Do recommend getting the extended protection. I had to use mine and I got the same printer, I was pleased enough for it.

I needed a 4 in 1 printer and this fits the bill exactly! I love the fact that it does 2 sided printing. The only thing is that the build quality feels a little bit cheap, but otherwise it works perfectly. I like the fact that it has built in wifi, but I connected it via ethernet. Excellent printer!

This is a great all around device for printing, scanning, copying and faxing. The 2-sided capability is a great time and paper saver. Paper capacity is better than most printers in this price range. Only con is that it's a little noisier than expected - especially when turning the device on or off.

Nice printer for the money, but not as good as my previous 8600 and 8700 generation printers. I found the installation was bulky.

I have only had it a few weeks and have not made any demands on the machine. No reason not to recommend it at this time. Time will tell. But so far so good. HP ink jet cartridges are expensive. If you do a lot of printing, you might want to do some comparison shopping.

I bought this printer last month, and I love it. My only concern is that sometimes HP printers are susceptible to printhead problems, so I'm hoping that doesn't happen in this case. I do recommend this, but also recommend buying the Best Buy extended warranty with it.

My knowledge with computers and printers is left for the more experience!! I thought I would have a handful since my sister was ill and couldn't help me until she was well....I just could not wait that long. It was easy! I could do it by myself! I just needed the "umpfh" to go for it!

This printer is GREAT. It is the only printer that I have found that will duplex scan and duplex print. I love the duplex scan feature when using the automatic document feeder.

Only purchased because my previous HP Officejet 6830 went out due to ink leakage 13 months after purchase. This printer works great and produces very good prints, but weary about having the same issue. Purchased a protection plan just in case.