Customer Ratings & Reviews

This system meets all my document and image duplication needs. I really like it's ability to capture double sided docs for printing/copying/scanning and faxing. Ink is a little pricey and non HP ink doesn't work very well with the unit.

We have this printer hooked up and it is working very well. It is like the printer we needed to replace but it is one step up.

As my older HP Office Jet 8000 series, made for WIN 7 and earlier was losing some of its functions, I decided it was time to get a new one. I saw that the HP 6978 was at a higher end, price wise, and getting some good reviews. I also noticed that noise was a sometimes complaint. When it went on sale I picked it up thinking that the noise couldn't be all bad. Was I wrong on that. HP should have never released this to market. When it starts to print, the noise that it makes is like no other I have had on any of the other HP printers I've had (at least 8) through the years. Another item is its continued printer maintenance, when 1st using it, for the day. I have never had that as well, in the past. Had I known this was what I was going to experience when buying it, I would have gotten something else. I guess that is why it was on sale, for so long, trying to unload the stock. Stay away from this model or any similar model of HP.

I have been using this printer for a few weeks now and it works well. It has good features, an easy to use touchscreen, and a decent copy speed for a home printer. I like that it can print double-sided so I can reduce copy paper use.

It is totally my fault because I purchased this HP printer to replace another HP printer that I hated! Well this one is just as bad. I can not even count the number of times I have had to trouble shoot because it would not print!

Great product for the cost. We simply replaced the the prior printer with the newer version of the same thing. Very satisfied.

I have to fill in fifty words about this printer so here goes .. it was very hard at first I had to call 3 times and spend hours with support to get this printer to work correctly with windows 10 but it seems that so far it has worked..

Geek Squad came to house to set me up (highly recommend this service). Prior printer that didn’t do as much was damaged in move. This printer was recommended and I love it. Does everything and is really simple to use.

I love being able to print from my iPhone or desktop. I also bought into the HP ink program and I like that HP sends you how much money you are saving. The printer performs maintenance on its own since it is connected to the internet.

It's ok for business documents black/white and color and low resolution images

Simply put... it's all in one. It's precise, quiet & touch screen. Comes with everything you need, except for the paper. Connected to 4 cell phones, 2 tablets and a laptop.

I bought this hp printer because I prefer hp printers and have been very happy with this one. It has exactly what I need and the print cartridges are easy to change. Recommended for students and people working at home.

Had to replace my old HP printer, so I bought another one similar to the old one. Looks like it's going to work about like the old one, which is a very good thing.

I've owned OfficeJets for years and find them to be both reliable and a good return on investment. Critical for me are the scanning capabilities and the 6978 does a great job especially feeding and scanning multiple pages to PDF.

Easy to set up and use.... The only complaint is the ink usage seems really high had to replace printer ink super fast Other than that it is a great day to use printer

Computer-literate printer & web-smart for sure. No complaints at all with printing performance except for attempts to print out wedding invitations on cardstock...absolutely failed that chore! So HP Office Jet Pro 6978 gets 4/5 stars.

It was a bit difficult to setup...contacted hp help & they sorta helped, but tried to upcharge me for stuff I didn't need. The only other thing is that sometimes it takes 60 to 90 seconds to print something.

I replaced a previous hp with this one and it is very slow and not as easy to operate as the previous one. I do like the cost of ink for all hp printers and wish I had gotten the same one or closer to that type.

I purchased this printer when my last printer broke. I needed one that could handle a lot of work, especially on card stock. It has been doing a great job and not using up a lot of ink in the process. I highly recommend it.

We originally had the HP Photosmart Plus for a number of years. This unit is a great upgrade for the family. We print more the most families would, due to homework, private business, Co13 activity and working from home. Great features.