Customer Ratings & Reviews

Bought it for my parents house. My sister also lives there she set it up they loved it she was going crazy about it and all of the features and being able to print from email etc.

This printer is OK but I was disappointed they had many models on display but none in stock for sale. Salesman was not very helpful either. Not typical for this Best Buy location.

I really like my new HP OfficeJet Pro 6978. I especially like double sided printing, the copies are clear and sharp. The only thing I don't like is the high cost of the ink cartridges.

Needed a printer with a feeder on it so I can scan a batch of documents instead of placing on the tray each time. Worked like a champ from the beginning! Ink plan is a great added bonus.

I'm not a young person, so electronics usually have a very steep learning curve for me. But this one was easy to learn and it does things faster and better than the one it replace

Excellent choice for a new printer to replace my old HP which served me for an extremely long time. This new printer has many superior features. I like it.

Printer works great if you are printing from the glass. If you want to print wireless, the instructions are not what they should be. I still cannot print with out a cable. Very disappointed!

Does the job but a little slow. The ink cartridges last longer than I expected. Good product.

Product is working well. There was some contradiction between written and on-line instructions for set up which could be HP's issue.

This was a replacement purchase for an older HP Printer, it has newer functions; the ability to print offline from a mobile devise, it also connects to the internet

Looked over the internet for a decent printer that would last awhile. Reviews for this were kind and we decided to buy it. We have not been disappointed since, it has worked fine.

this model prints good, however it is VERY LOUD, as others have stated. When it turns on and off, and also when it prints. I hope that this is all normal, and that it's not ready to break.

Have used this printer for almost a year and have had no problems. The Wi-Fi connected easily and am able to print from two different computers in different rooms.

As always, these printers are awesome. Only reason for a new printer was because we ran the old one until we killed it. Went right back to HP for one reason: quality.

Do it all printer that was a replacement of an old unit. Hope this one lasts as long!

Bought this as a Christmas gift for my parents. They are able to print from their phones and their laptop. Picture quality is good and text documents are perfect.

Continued with the series I've used for years. Just as good and possibly better. Good dollar value.

Decent printer if you primarily use it for printing documents (as I do). Printing of images/photos results in a poor quality, over-saturated end product.

I have always been a Canon Inkjet printer purchaser, but I think that i have found a competitor! This machine not only looks nice but it also runs flawlessly!

Only had this a couple of days, and it works now, but it took me many hours to get it to work, including a call to HP's tech support (and good luck finding THAT phone number on the HP website). During installation a bewildering array of different windows pop up asking you to do God knows what for who knows what reason. Surely it should not be THIS complicated to install a printer! Last time I bought a new printer, you plugged it in, downloaded the drivers and off you went. No more, my friend, no more.