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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 378 Showing 7,541-7,560 of 10,498 reviews
  • Rated 4 out of 5 stars

    NewTech User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment is fine. However, I am a relatively new tech user and has to get use to the equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has performed flawlessly since I installed it. WIFI setup was a breeze. Haven't had any jams yet so I can't comment on how easily they are to clear. Overall, I'm satisfied.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is fine. I still haven’t figured correct scan procedure yet, but still trying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer on recommendation from a friend and we are very happy. Set up was a bit trYong but that was more a user issue. It's a very good printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer especially since I don't have to constantly go out of my way to the store and buy new ink. It gets delivered to my house before I run out of ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this printer for a couple of months and so far it has been great. Not sure about ink use yet. We did have to replace the black ink that came with it already.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well it's an HP

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It uses a lot of ink cleaning heads. Works fine and has good quality but maybe it is time for me to step down to a printer that does not cost so much for ink.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have good history with hp printers and this one continues to keep that history

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner and printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big help on my college student’s schoolwork and projects. She likes the clear copies she gets out of it. We will definitely purchase this same printer for future use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP OFFICE JET PRO 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OVERALL ITS BEEN A GOOD PRINTER. ITS RATHER LARGE... HOPE THAT THE INK ISNT TOO EXPENSIVE TO REPLACE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and save time with out have to pay out

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top of the line,I got this for my daughter and grandson, she can do it all in one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP have had one previously so stuck with HP and I can't be happier love the separate cartridges and the double sided copies and can print from my I phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great scanner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me awhile to understand how to use the all-in-one Office Jet Pro. There could be directions that would be clearer so I would not have had to play around with the scanner so long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer after reading a ton of reviews and could not be happier with it. The clarity of the printer is awesome. Used for personal /home use only and it's great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The printer is okay, I guess.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is okay I guess. Over the years I've had so much trouble with all the items I've purchased from Best Buy that I'm surprised when something works. Do you sell defective merchandise?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a god printer for the price. I think it prints a little slow but great for a home printer

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It prints fast, like the color prints. What I do not like? The updates take a long time and when the printer does a self check takes way too long.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD BARGAIN PRINTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for a new printer to replace my old HP which served me for an extremely long time. This new printer has many superior features. I like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice printer/scanner/copier for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it out of the box and set it up following the quick setup guidelines. Everything worked as expected and continues to provide an nice quality print function. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought his printer because my old one stoped working. I've have this one for a few weeks now and have no complaints, I like it better than my old one, easy to use, great printer.

    I would recommend this to a friend