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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 380 Showing 7,581-7,600 of 10,498 reviews
  • Rated 4 out of 5 stars

    Instructions lacking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works great if you are printing from the glass. If you want to print wireless, the instructions are not what they should be. I still cannot print with out a cable. Very disappointed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer! Works well on my office network and best of all, it prints two-sided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked over the internet for a decent printer that would last awhile. Reviews for this were kind and we decided to buy it. We have not been disappointed since, it has worked fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer it needs it is, I love the Bluetooth option. Scanned well, staying well and made many things with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality at a great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new printer The remote print feature is a game changer. Able to print from the field all the time. Lock the renew your ink plans saves ton of money.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Why oh why is life so complicated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this a couple of days, and it works now, but it took me many hours to get it to work, including a call to HP's tech support (and good luck finding THAT phone number on the HP website). During installation a bewildering array of different windows pop up asking you to do God knows what for who knows what reason. Surely it should not be THIS complicated to install a printer! Last time I bought a new printer, you plugged it in, downloaded the drivers and off you went. No more, my friend, no more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other HP printer was having issues printing blank pages. Tried cleaning the printhead to no avail. Bought this one on sale. Happy with this printer so far!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    prints nice but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this model prints good, however it is VERY LOUD, as others have stated. When it turns on and off, and also when it prints. I hope that this is all normal, and that it's not ready to break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is working out fine, even though I didn't want to pay this much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Printer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old printer with this and the wifi feature has been outstanding. No issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of my work at home, best thing about it is the lack of purchacing colored ink and the wifi. no need to work at my desk

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has worked perfectly for my normal home use. The only issue that I have seen is I feel like I have to change the ink a little sooner than the previous printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer sometimes out thinks me. You need to know what's printing, how to print, etc. But once you know all this stuff, the printer is a very useful tool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied by my purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer does what it needs to do. Definitely, install software off the CD and website. Con- if idle for days then printer loses connection so powering off and on is used often

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good quality but slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but very slow in printing and copying

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Like my copier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP prints professionally, but was not the easiest to setup. It is a great all-in-one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good for beginer or advanced user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine,quality great. big advancement over the past 4 years, but takes a little getting use to.After all updates are entered by HP,is a nice system to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great and fast. Doesn't r Take forever to print a gray scale paper and the touch screen makes life a heck of a lot easier navigating through the menu and options it has

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice options for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an issue with copying a photo where it kept cutting part off it off which seemed overly complicated. Still haven't figured that out. Other than that it's been really nice so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So Far Works As Promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last HP printer was bought pre-Win10 and would never work well. Fortunately, this one seems to work smoothly with Win10 and gets the job done. So far, so good after a month or so.

    I would recommend this to a friend