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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 387 Showing 7,721-7,740 of 10,498 reviews
  • Rated 3 out of 5 stars

    Poor quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to review since FIRST ONE arrived and I couldn't even use because it was defective. I was unable to even put the ink cartridges in because there was something that prevented me from even opening the printer to put the ink cartridges in. I took it to Best Buy where I purchased it and even THEY couldn't get it to open.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very upset after i installed this printer becouse it did not Work how i spect, but i returned it and got another one and that one it is working good now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It only took me a few hours to get it completely set up with the Wi-Fi for my and my wife's phone's.. download the app and follow the prompts...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very pleased with the purchase of this primer combo. It prints pictures very well even on regular paper. I would purchase again if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great printerfor an home office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a HP Office Jet Pro 6978 along with the Geek Squad yearly program for my laptop and other equipment, love it don't have to worry about repairs,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 6978 HP printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was reasonably priced. I like the fact that the ink cartridges can be replaced from the top rather than the front. This is much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced an old HP printer that no longer would connect wirelessly. Plugged it in and never looked back. Does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to replace a similar model purchased in 2011 and this printer is a great upgrade. Love that it has the usb capability for scanning. Highly recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Perfect printer for a teacher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new printer, as a teacher, I need a reliable printer. I love the HP Instant Ink program that I was able to subscribe to after purchasing this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall nice printer easy setup. Printing does take some time to print and quality is okay on ink but more importantly for me is it saves ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is just what I needed. It takes care of all my printing needs. I have always loved hp printers and replaced one with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reviewing all printers with the salesman, HP Office Jet Pro 6978 was the choice. A good choice! It has been working fine since we started using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and capable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small footprint with all the features a home office requires. A little slow to get the first page out, but all-in-all a good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Heavy duty printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started school and have been printing more than 500 pages a month. This does the trick and the HP ink program has more then paid for the printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it’s intended for. -but - if you want 2sided print/copy get another printer. Spends to much time prepping the printer before printing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    printer scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GOOD PHOTO COPIER; PROBLEMS OCCUR WITH SCANNING FROM LAPTOP CONTROLS AND MESSAGING TO SCAN FROM PRINTER. SOME TIME NEITHER WORK. IT'S AN HP DESIGN PROBLEM.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been an excellent printer/scanner. My kids are homeschooling, so having an efficient scanner to send in their assignments has been valuable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Need a manual with the product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I do it ok, but needs a manual with the product, the on screen options are not clear or don't work for me, You can't auto feed documents if they are not full sizes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my work and is very good. For me printer from Hp are the best. I recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent item not easy to set up waiting for geek squad for helpful

    I would recommend this to a friend