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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 388 Showing 7,741-7,760 of 10,498 reviews
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I do recommend it is fast easy to use and to set up price was good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had any problems with it so far. It works really well but I think it might use a lot of ink. Works perfect for just college uses though

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    bad picture printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so for the most part the printer does everything great but the picture quality isn't that great. I'll try some other pics and maybe it will come out better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought one and had to bring it back because of print head issues, but we still love the printer and think it is a good value for the money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printer. Replacing same midel that lasted sbout 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop - still learning things about it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer, scanner and copy machine. It walks you through the steps to do what you want done.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast printing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bough this printer because of the price and I wasn't disappointed in its performance. It's fast with a low cost of printing. I recommend this printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great! Does everything I need it to do! The ink refill program from HP so far works great as well. I don't have to worry about running out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to do the job just fine! Similar to the last HP I owned...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup was easy and straight forward. Printing speed is fast. Color printing is good quality. Love the scanning and copying to your pc or to paper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home and business purpose

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying my new printer and I love the functional features

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good Value at Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Paper feed Tray is flimsy and Ink Usage on the included Cartridges are very high. The unit is also noisy. Pricing at Best Buy in today's market is good. The Unit that I received didn't come with a Set-Up CD and unlike the directions in the Set-Up Instructions, I wasn't able to order the CD thru HP,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this printer as an upgrade. It’s Bluetooth and if your out you can email the printer. It was on sale at the time for a better deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am loving my printer. It is great to be able to print from what ever device I am using or even send a fax.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer works fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works fine. I have purchase printers, and T.V.s, from Best Buy for 20+ years now. I am very satisfied with the purchases and the service I have received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything you need and takes up less space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope this HP lasts:/ thank goodness for geeksquad!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Hope this lasts longer than my other HP that I just exchanged.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well. Great with automatically syncing my devices to print

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    typical good hp printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    About my eleventh HP printer. Prints well but they have yet to make it plug and play; have to go to phone help it's there if you can find the number

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    2 yrs and color is shot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldn't you know it -- one week after my 2-year Geek Squad warranty expired the color part of my printer stopped working. I have replaced the ink cartridges with the original HP brand three times now and still it's totally screwed up --now I have to go buy a brand new printer. I have never been impressed with the quality of its printout. Great double side features etc but would rather have a reliable printer. Now what to do with the extra ink.

    No, I would not recommend this to a friend