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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 390 Showing 7,781-7,800 of 10,498 reviews
  • Rated 5 out of 5 stars

    Good inkjet printer for black and color

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good inkjet printer for black and color. Still seems to use lots of ink as is common with all ink jet printers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr. M. J. Rivette

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer has slowed down in print times. I had installed new updated software, but it doesn't seem to help.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Printer Re-purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer, bought this one and it’s easy to work with, prints great, color is great and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So Happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After dealing with a printer that gave nothing but problems, I am so happy I bought this printer. Finally!...A printer that is working so well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty decent all-in-one printer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Issues were the output paper catcher had to be modified to stop the paper from sliding over the edge. Also does not do bi-directional printing like my last one did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good printer for the money spent. The only thing is the top feed to scan is a bit wonky. It does not always scan every page.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Not terribly impressed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While it prints good it often goes off line. Also seems to need to do maintenance often and seems lengthy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    an upgrade over my previous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a replacement for y older HP printer and did some comparisons on your website -this model stood out from the others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent all-in-one printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was the ultimate in "plug and play". I plugged it in, booted it up and it has been performing all functions extremely well since. Great printer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to order and delivered right on time. Setup time was simple and minimal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected HP Quality and Best Buy Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for a second residence I have. It has all the functionalities I need for my consulting work. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Regis

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. This is my second one. Not because of the quality, but because of user error.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    One major flaw

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer, for printing, but one flaw that puts lie to the "all-in-one" designation: apparently it can not fax if you're on a digital phone line, as I am with FIOS. It can't get a sufficient signal from the phone line and it looks like you have to purchase a separate filter to connect. Admittedly, I don't do a lot of faxing, but it would be nice to have it work as advertised. How is a fairly current printer not built to utilize the type of phone lines that a lot of folks have? HP fail.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my printer not sure if I have it set up correctly or it's the printer but always takes a long time to print stuff but overall love the printer and it's features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer. No problems yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clerk in the store was very helpful and recommended this printer. It was easy to set up and has worked with my wireless network very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes some time to charge in full. But hey, it's a 10,400 mAH battery. The display on it makes a great job, giving you the real status of charging power left.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Great printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Very easy set up. Only complaint is that the ink replacements are expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for anything you need to print or scan or copy. Bluetooth is a necessity and couldn’t imagine not having it. Going strong 3 years

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Poor setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to set up. Took numerous tries to fully install. No speed demon nor quiet. Would not recomend.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the functions work well. The copies and scans are not the best quality but they are good. The machine seems a little big. Overall a good product.

    I would recommend this to a friend