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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 397 Showing 7,921-7,940 of 10,498 reviews
  • Rated 5 out of 5 stars

    love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its nice and friendly and it prints very well. I also took advantage of the ink refill which I received my first refill today.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don't get fooled by HP tech advising new printers

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not complete the full printer software download and the tech person that logged into my pc from HP advised I needed to purchase a newer printer that was compatible with Windows 11. My pc tech said not true, it just takes manual entry instead of automatic one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer 6970

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer performs well..happy with purchase and process....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer but slighly heavy. Has all features you need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp all in one

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hp all in one printer and fax machine is working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer scanner works great wirelessly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was easy to connect to our network and to all of our computers and phones wirelessly and easily. Needed in a house full of teenagers.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great printer. User friendly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer. User friendly touch screen. Copy and Scan options are intuitive. Speed is a bit slow, but other features make up for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always happy with up product I only wish they would make all their printers take the same cartridge they would never lose my business

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to setup.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and connect to WiFi. Only complaint would be the color cartridges are small and out of ink after a week of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what it is supposed to.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything it advertises and does it well. The only complain is the constant reminder to check out their ink subscription service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer! Only complaint is the time it takes getting ready to print when you turn it on....but have learned to live with that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is fine. Geek Squad installed it. Fine job,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for my soho!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great compliment to my small office/home office. I can now perform tasks, at no cost, that I used to have to pay for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Improved Software

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. HP/Apple software application seem to be a lot better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works way better than what I expected. The set-up is easy and the quality is excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Officejet Pro Printer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this and its brother all time. I use the double side feature often. I have not had any problems with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far great printer and bargain for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this HP6978 on Sale at Best Buy for $99.00. So far it's a bargain and performs great for that price ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok to buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is good, but sometimes the paper will stuck in the printer and we beed to manually remove it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing my old Canon MP495

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace my old Canon MP495 printer. Till now I am loving this printer and I like the HP Instant Ink program as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as simple to install as previous printers. But, once it was up and running, all is good. I did not sign up for the automatic ink shipments.

    I would recommend this to a friend