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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 398 Showing 7,941-7,960 of 10,498 reviews
  • Rated 1 out of 5 stars

    The worst

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two of these printers and neither are working. I signed up for HP insta ink and none of the cartridges are working. I have 4 HP printers and all of them are malfunctioning on some level.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    So far great printer and bargain for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to get this HP6978 on Sale at Best Buy for $99.00. So far it's a bargain and performs great for that price ..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacing my old Canon MP495

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace my old Canon MP495 printer. Till now I am loving this printer and I like the HP Instant Ink program as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not as simple to install as previous printers. But, once it was up and running, all is good. I did not sign up for the automatic ink shipments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We're happy with it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're still figuring it out since it differs in a few ways from our previous Office Jet. However, we're happy with it so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer for my needs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer - I like the features that tells me when it is updating it needs ink and when there might issues with printing. I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace an older all-in-one. This one has all the functionality we need, with a smaller footprint.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had really old printer this one seems to work really well I don’t print much so it’s nice cause you can get free ink for life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Office Needs

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very happy with this printer. works well, no issues at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new printer, researched and found this one. Very pleased, easy setup, prints fast. Quality of prints are perfect.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice simple printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an older HP model and it seemed to do a nice job. However it does go thru ink rather quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Printer

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for myself but haven’t used it yet. I am waiting on my old printer to stop working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and works great. Color prints look great. It is nice to be able to print from all of our devices.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good all round printer. Had a few problems with stray blue lines appearing but I think it is a cartridge problem. All in all I am satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Had identical model for 6 years. It was def time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this printer purchase. Easy set up and photos have beautiful color when printed from this printer. Black print is great too.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this printer. easy to scan and multi function works well. Could be faster. Automatically updated itself the other day. so far liking it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with .my printer. Would definitely re ommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still having ocassional issues printing from my tablet, but I think it is more of a setting issue with me. When it prints it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Printing and Software

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The software and wireless technology is very good and I haven't had any issues. Great performance.

    I would recommend this to a friend