Customer Ratings & Reviews

Not the easiest to set up but once it was ready I was pleased with The results

It is taking some adjustment but about to figure out the new features. Like that this model does more than single sheet copies.

I haven't used the fax yet, but i'm sure it's going to be just as fast, so far i'm very please with my choice

Works great. Had this product for a few years now.

2nd printer like this. Last one lasted 10 years…….

Prints okay but it takes a long time to warm up before it is ready. I’m too impatient for that.

Bought this printer on Black Friday sale , saved $50$ off retail . I like Hp printers , they are reliable .

Great printer/scanner that was easy to setup and use. Love that it’s wireless and I can print pictures from my phone.

This printer has fufilled my printing needs. I was looking for a printer with automatic 2 sided capability and this one is perfect!

So I purchased this based on reviews (and I'm wondering if this was a new product at the time). It worked well for the first year. I even subscribed to HP's Instant Ink program for $2.99 per month, where they monitor and send ink as needed. Pretty cool, I never ran out. That was a good service. HOWEVER, after about 14 months of owning this (with a 12 month warranty), it no longer works. I get a paper jam error, but there is no paper jam. After researching online, I found many other people with this exact model and exact problem. I tried downloading HP's software update/fix which didn't help. They say to try cleaning print heads, but you cannot access them since they won't move. This thing is junk. This seals the deal. I will NEVER buy from HP again, and I cannot stress enough that you need to look on the internet for "HP 6978 problems", before you decide to purchase.

Love it, wished it came with free ink for 6months.

I havent used the scan functionality yet, but the copying and printing works great. Also printed a page from my mobile phone

works great. we print a lot on all types of paper. Got this one in particular because of the double sided scanning.

Only negative is you have to change out paper when you want to make photo prints. Can’t have both in at the same time.

I recommend this printer for my small business clients.

wifi connects well and quickly. print quality is very good. control panel is difficult to read and then "digest" what it said.

It came in very good condition and I love the product

Used for a month and I had no problems. I used it with the wifi rather than by direct wiring & found it relatively easy to hook up.

Would have rated this printer higher, as it’s a good versatile unit, but it’s my second one. My first one did last a few years, but only used it sparingly and the printer head went, which is not replaceable. Ridiculous that they make these expensive printers as disposable items.

Does everything I need it to do. The only feature I wish it had would be duplex scanning, but I can't complain too much!!