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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 405 Showing 8,081-8,100 of 10,498 reviews
  • Rated 5 out of 5 stars

    Wonderful Printer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have one in my office, so I bought another as a gift for a friend and they love it. Plus it was on sale

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is very helpful and a great product, so far I just used for house and school stuff, I recommend for a house printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP OfficeJet Pro 6978 is a great all in one printer. There is an issue with printing photos. Won't accept the photo papaer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Great support. I buy HP regularly now. Trying instantink for the first time and I like that too.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 3 out of 5 stars

    Seems to be a good printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the short time I had it and used it, I seems to be a pretty good printer for the price payed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has good quality and is easy to use. We got the instant ink option which is really convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer, easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer for the money, prints card stock with no issues, easy to set up and works great with wireless setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this printer on Black Friday sale , saved $50$ off retail . I like Hp printers , they are reliable .

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 3 out of 5 stars

    Good product for the money although difficult to i

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the easiest to set up but once it was ready I was pleased with The results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This printer is great for speed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't used the fax yet, but i'm sure it's going to be just as fast, so far i'm very please with my choice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The all in one does everything i need done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My all-in-one does everything it needs to do and more. I am able to get my home office paperwork completed and processed timely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    qite an upgrade from our last printer. This one prints two sided without having to assist it. Its a wonderful feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer in a hurry. This one has more bells and whistles than my old one did but it's working fine. I'm glad I chose it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working from home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used for working from home! Works good for printing but could improve the scanning!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Printer for Great Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Printer for a great price. I originally had a laserjet, and this printer by far is leaps and bounds better then previous printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great all in one printer at a very good price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied with my purchase. The only downfall is the size. It is very big and takes up alot of space but was still a good buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fast printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new printer is super fast at printing. The printer makes a lot of noise during start-up. It sounds cheap but is a descent printer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Difficult to install with new computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this printer the day we purchased our new computer. It took forever to install but worked. Two weeks later we go to use the printer and it will not work at all. Spent one entire day messing with it. Troubleshooting, downloads, tech support. We could not get it to print so it went back and we purchased a different brand. I haven’t used HP for a number of years and thought I would give them a try again.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Csdfaux, sorry to hear you were experiencing a printing issue on your HP OfficeJet Pro 6978 All-in-One Printer and hence returned it. The steps to fix the printing issue can be found in this document: http://hp.care/2pZMtKr HP printers generally have a 1-year warranty from their purchase date, you can verify the warranty using the following link: http://bit.ly/2mP3Xrb You can also contact HP Support in case you need further assistance: http://hp.care/2nbNQFi HP

  • Rated 5 out of 5 stars

    Great printer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one printer for the price I would recommend it to anyone who wants all of these features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer that fits in tight spaces

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need a fax, this is a great space saving option. We have had no problems in set up or the operation of the printer.

    I would recommend this to a friend