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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very happy with printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had printer for a month. Very easy to set up. Print from my IPad, HP, and phone without any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer very easy set up works great what else is there to say it's a very good printer put out by HP

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Nice printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality printing. Fairly easy to set up. Great customer service from Best Buy when I ordered online & arrived quickly. Signed up for the HP instant ink, & think I will like that and save money.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is amazing. I’ve owned several different ones over the years for around the same price and this one by far is the best. You don’t even need to flip the page to print both sides nor use the scanner for papers. Makes my print jobs much faster and easier.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for the cost. I have not bought a new printer in years. I really like the wireless abilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and configure. A very good value for the price paid. I would buy this item again in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 3 out of 5 stars

    Great Printer... but has an annoying flaw

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features, ease of use, and print quality of this printer are deserving of a 5 Star Rating. However... this printer has a flaw, minor but annoying. This printer most of the time will not WAKE up to print! Printing the same day seems to work ok.. but every other printer I have had will stay in standby mode (yes i have checked settings... I have even tried to schedule on and off times), but after a few hours on no usage this printer will require you to unplug power cord and plug back it, the power button will not even work, needs complete power cycle! Not an issue with my computer, I have worked with HP on this for 5 months... I have my 4th unit from them and still has same issue... they are as baffled as I am!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Needed a printer pronto

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer. Clean,neat printed material. Looks great for not being a laser printer. Good value to price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It prints!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess what?!! This printer prints! Amazing. After riding the struggle bus, I finally made it to Printville.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat the Pro 6978 if you're looking for a printer for your home or office. The little printing noise I hardly notice. Prints great. Easy set up n I like the ink replacement plan. I'll recommend this printer to all who needs a printer for their home or office.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the iphone app to print from Iphone. Printing is fast! iphone app lets you see print colors left Over.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had many HP printers and never had a problem. So far, this printer has lived up to that expectation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a laser printer that was much more difficult to use. I'm very satisfied with this printer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Third Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometimes it does not want to print, it might be the one I got. Otherwise, it works well. I have had it for two years so I am waiting for something to go wrong, I hope it doesn't.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used a WIFI printer. This one is easy to set up and use on WIFI. Wish I had done it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest, easiest setup. Great print quality. Holds a nice amount of paper. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Absolutely love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this printer. I researched a lot of printers. Very happy I purchased this one. Very user-friendly. It’s easy to set up. I like how you can print from your phone. Print pictures out very well. Overall I love everything about it. If you’re looking to get this one

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP6978 Printer Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. We like the sleep mode the printer goes into, printing speed, and print quality. Everything seems easier with model than our old HP printer. I also purchased the auto replacement of ink cartridges, it is both economical and convenient with cartridges shipped to our house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up with my MAC. Printer scanner functions work as expected with all my apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer combination. Easy to use. Had a few problems connecting to computer but finally got it done.

    I would recommend this to a friend
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