Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $67.99
Clearance
The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a laser printer that was much more difficult to use. I'm very satisfied with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never used a WIFI printer. This one is easy to set up and use on WIFI. Wish I had done it sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest, easiest setup. Great print quality. Holds a nice amount of paper. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Office Jet Pro 6978

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Office Jet Pro 6978 is really nice. It prints faster than my previous printer. The color is nice and sharp, and the overall performance is great. It very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was easy to set up with my MAC. Printer scanner functions work as expected with all my apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer combination. Easy to use. Had a few problems connecting to computer but finally got it done.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is so much more efficient than my previous printer, great print quality and uses little ink!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Excellent Deal

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well, after 8 years, both my HP 6210’s had paper tray issues & I needed a new printer - they were great! This 6978 has everything they did and more! Easy to set up, compact, yet full of features, and Best Buy had the best price by $20! Let’s hope these last as long and perform as well?!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is decent for price. Good for home use that is occasional printing. Not ideal for mass printing jobs.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't know that you could print from another device such as an iPhone if paired. That is a great bonus

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our small business. Ink costs less than when we were using our photo printer. Easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally my 13 year old son set up the printer. Printing is easy. Just have to try the mobile printing now

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent Printer!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP printer is, to use an overworked word, AWESOME. Easy setup, multiple capabilities not usually in this price range, fast startup. Print quality is great, and speed is far superior to our older printers in both B&W and color. Absolutely would recommend for home office and personal use.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    good functions but noisy on start up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have every function that i need, hp insta ink saves a good amount of money, bit of noisy when it start up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All ok except!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer functions as expected. EXCEPT the paper consistently slides back in the tray making the printer think it's out of paper. It used to have a rear sliding tab to prevent that, and it's aggravating. Other than that it runs like a dream. A bit confusing on the network internet set up. And we need to find a way to fax over smartphone. Otherwise perfect!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a bit tricky to get installed but we finally did it. Once that was done, it has been problem-free.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Nice Ink Jet

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer quality. I much prefer lasers but as ink jets go this is a good one. Good speed and I always appreciate how easy Has are to set up compared to Canons as well as how easy the HP Smart app is to scan from etc. Good value,

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Easy to use and convenient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my all in one printer. It works wonderfully and the go ink program saves me money on ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far the printer is working well!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the printer is working well! Does duplex printing and scanning. Not the fastest but that is ok.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great for in home or small office

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works well for in home and small office. The scan is easy to set up and print quality is good.

    I would recommend this to a friend