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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Got a great price.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a secondary printer but like it so much that I made it my primary printer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, easy to set-up. Price was good. Price was cheaper than the lower model

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great all-in-one printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use! Great WiFi printing features using any device on my network.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great home or office printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this after my old printer started to smudge print on each page. The HP advisor was at Best Buy and recommended this printer. I love how easy it was to set up. It prints wirelessly from all my tablets and phones without any issues. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Really great printer for the size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted just a small, easy-to-use printer and this one was the right choice for me!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My friend needs a printer so got this one for them it was easy setup and works great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    printer works great. My older HP had trouble with iPhone prints. this 6978 prints everything quickly, even the iPhone items. I have it connected both USB to desktop and wireless for all other printing. Haven't used fax yet, but don't expect any problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great for Home network with multiple users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to upgrade from basic printer to meet needs for multiple users in household. Easy setup and connection to home network worked well. Desktop would not print so had to use HP support which was very good. Very satisfied with print quality.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. I bought one for my wife and then the backup died so bought another

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer, with WiFi and nice printing from anywhere from all connected devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good home printer that does copying, scanning, faxing and print functions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy setup printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to setup and very user friendly to use. Price was reasonable also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    fits my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up and use. No problems to date. Works fine with all my apple devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews I bought this printer and are happy with it! Easy set up

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Just bought the printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have set it up, printed nicely with no trouble, completely satisfied with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband and I are both taking classes and involved in things through work that require things such as scanning/faxing frequently. This printer works perfectly for us and our workload. Able to do all we require at a decent speed and not too bulky or big!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer working well after more than a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Dependable. Has all the functions I need and the functions work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think it works for its purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same kind of printing noise as anyother printer. Picture quality printing is okay, but not the best. Prints sort of fast. You can print via email which is my favorite part while away or in a hurry. You can scan back and front at the same time. Ink quality is good, and it really is cheaper to sign up for the HP Ink services if you're a student you get free months. I have 6 months free so far.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Fantastic wireless printer easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never able to figure out how to use a wireless printer in past. This worked out better than imagined with software disk to setup, so finally don't have to mess with cords and space limitations. Two thumbs up on quality, value, and efficiency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good printer. The only reason I didn’t give it 5 stars is that I haven’t printed photos yet. So I don’t know how to rate that aspect.

    I would recommend this to a friend
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