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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Printer working well after more than a year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Dependable. Has all the functions I need and the functions work.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Fantastic wireless printer easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have never able to figure out how to use a wireless printer in past. This worked out better than imagined with software disk to setup, so finally don't have to mess with cords and space limitations. Two thumbs up on quality, value, and efficiency.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I think it works for its purpose.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has the same kind of printing noise as anyother printer. Picture quality printing is okay, but not the best. Prints sort of fast. You can print via email which is my favorite part while away or in a hurry. You can scan back and front at the same time. Ink quality is good, and it really is cheaper to sign up for the HP Ink services if you're a student you get free months. I have 6 months free so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good, quiet, AIO.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up, easy to use and so far very reliable. This replaced a 15 year old AIO 8610 Officejet Pro and I got this one to replace it and so far so good.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    good basic printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic printer for the home. I use it to make copies and print from my computer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer. Having difficulty getting to understand some of the directions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer for light printing, easy to change ink, also has an easy to read display

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works good. Have had a few HP printers and this one is the same as the others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer. It was very easy for me connect wirelessly and I’m an octogenarian. Didn’t even have to call the Geeks on this one. Prints, copies and scans. Very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great deal !!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer died unexpectedly & I needed a new one ASAP. Off to Best Buy with my specs: Scanner, copier, & fax; fairly simple. Great associate directed me to this printer at a fantastically discounted price! Easy to use and connect; CD included for non-techies like me...

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Great printer and good price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer is great for personal use and small business use. I recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent, quality, good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with this product. Hp is quality. Prints fast, not expensive ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best All in One!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can always rely on my HP...great ALL in ONE machine!!!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Fast

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an updated printer - I like that its an all in one in a small form. Not too big not too small. Perfect for a home office or for school projects, etc. The speed is fast as well - no more waiting 10 minutes for 5 pages

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent for everything I need the wireless printing feature works Great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased for home use. Very easy to set up. Love using the instant ink.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Super fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better and more durable than my Walmart buy. Prints fast with no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use with no trouble what so ever with the printer at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    For the price, you can't beat it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was reasonably priced and that was was first got my attention. I like the separate color cartridges so I only need to replace what I use the most. Quality is outstanding, color and shades of gray. I wish I would have purchased this printer earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to install, quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very easy to install. Connected to my home network with no problems via an ethernet cable. Very little time required for printer to be ready to print after turning it on. Prints two-sided very effectively and quickly.

    I would recommend this to a friend