Customer Ratings & Reviews
- Model:
- T0F29A#B1H
- SKU:
- 5119600
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.
This summary was generated by AI based on customer reviews.
HP printer 6978
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got only 18 months use on the printer before the document feeder broke. Took it in for replacement as part of the two year warranty, only to find that the model was discontinued. The ink cartridges paid for under the instant ink program have become worthless.
No, I would not recommend this to a friendWas gift for someone else.Have not opened box yet.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was a gift for someone else. They have not yet opened the box. Unable to rate.
No, I would not recommend this to a friendReturned to the store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this printer, as we had an ink leak at the bottom
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Worked great until today, when I really needed it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to make 3 calls to the Geek Squad, worked once then back to not working again. I was so happy with my choice, easy to set up, made a few copies, then today, wow, not happy at all. I haven't even had this printer for a month.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hey Penny,
This has been quite an inconvenient experience! I'm so sorry that the printer hasn't been working as seamlessly as it should be, especially after less than a month. I can fully understand how disappointing this must be, so I want to make sure that we get this tended to.
As I'm not too sure about what might be causing this, I’d recommend reaching out to us for support. We’d be more than happy to work with you on resolving this. You can give us a call at +1 800-474-6836 any day between the hours of 8 am - 9 pm ET. To expedite things a bit, I recommend gathering this information:
- Model number
- Serial number
- Your location
- Your case number (from prior contact with support)
We look forward to making this right!
Chelsea
HP Care
hp.com/support
Works fine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine but can be better. Still for the price can be more improvement.
I would recommend this to a friendOkay printer...what happened to the ink
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printer started up and runs fine. Used for about two days and had to buy ink.
I would recommend this to a friendAwful
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't even had this printer for a year and I've had problems with it from the beginning. It constantly disconnects from my devices and will only print if I unplug and then replug it back into the wall.. and that's only if I'm lucky! It's an absolute waste of money.
No, I would not recommend this to a friendAdequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It gets the job done, but setup was a hassle. Definitely not clear.
No, I would not recommend this to a friendOkay for paperwork and simple graphics
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works for college paperwork but need more foe picture printed
I would recommend this to a friendPrinter problems
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Still have not been able to connect my iPad to this wireless printer.
No, I would not recommend this to a friendAverage Printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Print had to be replaced and I exchanged it for another brand.
No, I would not recommend this to a friendPaper jam frequently. Renders all functions unusab
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The machine was not as easy to operate as the salesman portrayed it.
No, I would not recommend this to a friendOk printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this printer has all in one features, the printing quality is not that great and the ink dries very fast if you don’t print often. I printed only about 5 times and had to replace the ink. If you can, I’d invest in a laser jet printer instead.
No, I would not recommend this to a friendSlow to get to print command
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Seems to take a long time to print command. Hard to put in paper
No, I would not recommend this to a friendworks as promised
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was very slow in scanning. Did not happen fast enough for me.
No, I would not recommend this to a friendDifficult
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Difficult to install, already having problems with it 3 weeks in.
No, I would not recommend this to a friendOk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have difficulty with printer constantly going offline..frustrating
No, I would not recommend this to a friendgood print speed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was not easy to set up :( Had to rely on cable for connection to lap top...
No, I would not recommend this to a friendIt’s alright for what I need.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t like the paper tray. It doesn’t lock in easily.
No, I would not recommend this to a friendWorks good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good I have had no problems. This printer does everything I need.
I would recommend this to a friend