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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 10,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    works as it should

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good overall home printer, easy to setup. I also like the instant ink option

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far I like the “ink Plan” that automatically sends me ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I came home and it was a super easy set up. Connecting it to my Mac via the network was so easy and it’s not as load as most small printers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just purchased. Easy to hook up, install. Time will tell. So far is good.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new printer and scanner. This one was reasonably priced and very easy to set up. I scanned in the code and got the link for wireless printing on my iPhone. Super easy. The print is clean and the color printing was really nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had any problems with this printer. It was easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    good for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Print speed is much better than previous printer and copies are good quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A Good Small All-in-One Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer replaced an old all-in-one from a different vendor. We like the smaller footprint and have always been happy with HP printers. We use a USB connection rather than wireless and found the 6978 pretty easy to set up, although the minimalist instructional graphics fell a little short when it came to inserting the ink cartridges. We're still using the cartridges that came with the printer so don't know how long they'll last; we don't do enough printing to make using the Instant Ink service an option. We are very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    It's a Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace an HP 8610 that decided to stop working a couple months past warranty. This was on sale, and was the best deal on a printer at the time. My wife is back in college and needed to print a lot of things, so I had to get one ASAP. There's a couple of things I don't like about it. One being that the ink cartridges it came with ran out of ink really fast. Another is that there are no 3rd party replacements for the HP 902 ink at this time. I had to run out and get all four cartridges, which cost as much as what I paid for the printer. I honestly thought about just buying another one instead of replacing them. On the good side, the printer prints fast, and the quality is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer that copies, scans, prints and faxed and this works great!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Very Good Printer for the money spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is very good and easy to set up. The printer prints quickly with quality prints. The scanning, copying and faxing are also pluses when it comes to this machine for the price. Highly recommended and it hasn't let me down yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product easy set up. Do wish it came with the cable for a USB connection.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good home printer. Set up was easy. Does everything we need it to do.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Very reliable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed to replace a broken higher end unit with something that was a little smaller. This fit the bill due to smaller size. For less money, this has been very reliable and works great with the HP replacement ink program.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 4 out of 5 stars

    Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good no problems out of it yet had to switch from a different brand

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great all-in-one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent printer that doesn’t use the more expensive ink of HP’s photo oriented printer line. I chose this model because document printing produces great quality text. Scanning using the automated feeder makes scanning documents a breeze.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good printer. It is much quieter than my previous HP All in one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer with plenty of uses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend this for mid-level printer for users. Print quality is excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Good printer for the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does exactly what it is advertised to do. Text is clear and sharp. Have not printed photos so I cannot speak to that. I like the duplex printing and the scanning and copying capabilities. I also like the ink on demand. Definitely saves me money

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP Pro 6978

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the printer very easy to install - prints great and scans so easily. Best Buy had the best price about $100 less then competition

    I would recommend this to a friend