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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP6978 printer was easy to install with on line directions. It worked perfect right out of the box. I had a older HPprinter and this is much faster and clearer. It prints on both sides with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    HP Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good printer. seams to work great. It is a little larger printer and it does make some noise but it prints very good. Overall a good printer.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Better Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to buy a little better printer, they seem to last longer. This one seems pretty solid. Print quality is very good, it's a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Good Printer

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer easy to setup wireless. Allows printing direct from Mobile device on wireless network. Scanner works well and menu system is easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    great printer for wireless printing - and it scans

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is so great that I bought a second one for my son in college. It is a reliable wi-fi printer, and can scan as either pdf or jpg. I highly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Printer for the Average Consumer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great printer for the average person. Does everything you would want it to with ease. Print fax scan you name it. Very user friendly setup would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer I’ve ever owned!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. My kids set up their phones and laptops. This was a must have during home schooling !! Copies were printed with very good clarity.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Merely acceptable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using this for a year, I'm kind of underwhelmed. Connection via WiFi or USB has been spotty. Quality is okay. Ink gets used rather quickly -- we've used draft mode just to save on that. The multifunctionness of it works -- we've scanned documents to USB (make sure it's a FAT32-formatted drive), printed double-sided, and even done a bit of TWAIN acquire scanning into Photoshop, but it's not a particularly comfortable user experience. It's...just okay. Also, HP aggressively pushes their ink subscription service and often locks out third-party cartridges. It's almost better that you not register your device with them so you are not harassed with these messages. I understand that the company makes more on the razor blades than the razors, but it feels very anti-consumer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Does everything I need it to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a printer that does multiple jobs. Was very easy to set up. This one is replacing a previous similar HP printer that I had that just wore out from use of 3 kids in high school and college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great printer for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and weight of the printer are wonderful. The ease is working with the printer wirelessly is awesome. This is our second HP wireless printer and the first one is why we bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Connectivity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this printer in a setting where many people connect to it wirelessly. Very easy and being able to email a document to the printer is even better! Oh, and it prints well too!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Very happy with this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP computer and nothing but good to say about it and now we have an HP printer. The same with the printer. No problems and prints beautifully. The price was certainly right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    GREAT PRINTER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using HP products for quite a few years. This printer was the easiest printer I have installed . It does make a little noise but it prints great. Good going HP

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this printer, really fast color prints, easy to setup and use. Scanning ability is quite good! Would definitely recommend at a very low cost1

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good printer but it takes forever to start after i turn it on. But it does what i need and i dont print a lot

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Airplay is Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had last printer for 11 years so many extra options werent available then. Right out of the box was super easy setup. Best feature I like is that I can print with my iPhone without any setup at all!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer 6978

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, fast printer, easy to get started and set up, glad the rep recommended it to me, also have set up HP ink services and they work great so far....I would recommend this printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact and has all the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and so easy to set up even for this senior! It has all features of an office printer, easy accessible USB port, can print letter, legal and pics! Great price point.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fits My Needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless printing and auto duplex printing were high on my priority list. This printer has both. The 225-sheet input tray and auto document feeder are bonus. Set-up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 3 out of 5 stars

    Buy the BB warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the printer, compact, quiet, efficient. Enrolled in HP instant ink. Good program. Printer died after 6 months of average daily home use, started mis feeding paper, then 2 weeks later, printhead went out. Unfortunately, I failed to purchase BB warranty, but HP warranty was still in effect (1 year). On phone with HP tech support for over 2 hours trouble shooting before they agreed to replace. Because enrolled in instant ink, they shipped a "refurbished" unit next day (instead if 5-7 days if not). So far, this printer is working fine.

    No, I would not recommend this to a friend
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