Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $67.99
Clearance
The comparable value price is $169.99

Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 71 Showing 1,401-1,420 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP6978 printer was easy to install with on line directions. It worked perfect right out of the box. I had a older HPprinter and this is much faster and clearer. It prints on both sides with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Great Connectivity

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this printer in a setting where many people connect to it wirelessly. Very easy and being able to email a document to the printer is even better! Oh, and it prints well too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Compact and has all the features

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact and so easy to set up even for this senior! It has all features of an office printer, easy accessible USB port, can print letter, legal and pics! Great price point.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Print quality

    Rated 5 out of 5 stars

    Very happy with this product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an HP computer and nothing but good to say about it and now we have an HP printer. The same with the printer. No problems and prints beautifully. The price was certainly right!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 4 out of 5 stars

    Great printer for the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and weight of the printer are wonderful. The ease is working with the printer wirelessly is awesome. This is our second HP wireless printer and the first one is why we bought a second one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fits My Needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless printing and auto duplex printing were high on my priority list. This printer has both. The 225-sheet input tray and auto document feeder are bonus. Set-up was quick and easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Does everything I need it to do.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a printer that does multiple jobs. Was very easy to set up. This one is replacing a previous similar HP printer that I had that just wore out from use of 3 kids in high school and college.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP printer 6978

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, fast printer, easy to get started and set up, glad the rep recommended it to me, also have set up HP ink services and they work great so far....I would recommend this printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Number one printer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great. Easy to use and easier to refill the cartridges. The clearity of the printing and the color out put is right on. This product was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 3 out of 5 stars

    Buy the BB warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the printer, compact, quiet, efficient. Enrolled in HP instant ink. Good program. Printer died after 6 months of average daily home use, started mis feeding paper, then 2 weeks later, printhead went out. Unfortunately, I failed to purchase BB warranty, but HP warranty was still in effect (1 year). On phone with HP tech support for over 2 hours trouble shooting before they agreed to replace. Because enrolled in instant ink, they shipped a "refurbished" unit next day (instead if 5-7 days if not). So far, this printer is working fine.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Airplay is Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had last printer for 11 years so many extra options werent available then. Right out of the box was super easy setup. Best feature I like is that I can print with my iPhone without any setup at all!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    No more paying for expensive ink cartridges

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer because I was fed up with always having to buy ink for my previous inkjet printer. It seemed like whenever I wanted/needed to print something on my old printer, I was "out of ink", even though I know I hadn't printed even 50 pages on the current cartridges, only to have to go out and spend $50 on a new set. With this instant-ink enabled printer, now I just pay a small monthly fee of $2.99. At that rate, I spend $36 per year and am able to print plenty of pages for that price. The printer is a little noisy and does take a minute or so to warm up, but it's more than sufficient for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent printer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my Photosmart printer after Hurricane Irma because of the power going in and out. HP no longer makes a Photosmart printer and I went with Offiejet Pro 6978. My only complaint is there is no separate tray for picture paper.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up, great print quality.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is easy to set up and easy to use. Love the double sided print feature! Print quality is great. The ink cartridges last longer than I thought they would.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Efficient and compact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love this printer. We’ve owned several and this is by far the most efficient and compact. Prints quick enough for our needs and the wireless feature is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Officejet Pro 6978

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer so I ordered this printer online. I like the HP Officejet Pro 6978 W-A-I-O for the small footprint. The print is good. Don't care for the small print/icons on the touchscreen nor do I like the flimsy paper tray & printed paper stopper guide. This prnter currently serves its purpose as a home printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Love HP Printers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a big fan of HP printers. All of mine have lasted for years. This one will be no different. Good product, prints great, super easy to connect and very affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 4 out of 5 stars

    Great printer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Wireless access comes in very very handy. You can print from anywhere as long as ur printer is connected to wifi

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great Printer for the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to setup and prints fast. Great replacement for the other HP 4 in one printer I had. It's also not as bulky as my other. Definitely love the slimmer and lightness.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very good quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the easiest printer I’ve ever set up. It took me less than 15 minutes to set up the wireless printer option and it works like a charm! Perfect color quality. Such a deal!

    I would recommend this to a friend