Customer Ratings & Reviews

One of the best printers I’ve had in a long time. Very simple friendly easy to work Wi-Fi hooked up super fast nice fast print clear just an all-around awesome Printer

The printer was easy to set up until I got to setting up the scanner. I called HP support and the support tech couldn't have been better. With my approval, he downloaded and set up required scanner software to my computer and the scanner on the printer now works great. I also have an HP 3830 printer but I needed a printer that could scan and print two sided pages. It can also read single sided pages and print them in two sided format, or go from two sided to one sided. I'm very pleased with this printer and would recommend it to anyone looking for a good new printer.

Did my research. Performance, quality and price on this one surpassed all others in ease of use, quality of print, ease of scanning documents, and speed. Recommend this one highly.

Printer does a great job on documents. Like that it prints on both sides of the page. Copier and scanner also work with ease. Unit was very easy to connect. Only negative is photo printing.

All I can say is that this little printer has been getting the job done for over 9 months now, it has not slowed and is still giving me high quality prints.

I like the speed and quality of printing, ease of top feed copy, and ease of connecting to computer. Would like a larger screen and pull out paper tray for 8.5x14 paper. Overall satisfied.

Oh boy did I need a new printer! Checked out all of them on one visit to Best Buy. Then went on line to check out the reviews and more in depth information to make sure I would get what I needed, oh, and maybe a little more, of course. This is not the top of the line, but trust me, it is right up there as perfect as most people would ever need. . . And as I said, even more than most people will ever need. I have had different brands, but my last one was a HP and was better quality than the other brands I had, so of course I was naturally drawn to the HPs. Did look at other brands, but this one was by far the best value for the quality.

I bought this OfficeJet Pro 6978 to replace my HP-DJ3755. There is no comparison between these two printers. My 3755 had been having a few issues so I decided it was time for a replacement. The 6978 was on sale and I had some accumulated coupons so I bought it for a total of $3.23. When it arrived I opened the box, and honestly in just over 10 minutes it was up and running all functions, including scanning. This printer seems durable, well made, is moderately speedy and produces a great printed copy. I couldn't be more happy and would recommend this product to anyone. Thanks HP and Best Buy!

I recently buy it on sale. I found it easy to setup and easy to use. I love that it has loading section by which you can easily copy and scan multiple pages.

I have owned the printer for about a month. I am not a heavy user, so I can't judge the cartridge econ. I had trouble setting up the scanner, which is something I use regularly, but finally figured it out. Set up was fine with no hiccups. All in all, it is working fine, nothing special.

Easy setup and it prints in good quality. I feel it’s a good purchase for the price.

Very impressed with this easy to set up, use and enjoy printer, it pretty much connects by itself, nice display, cartridges included, great price.

I love this HP Printer. I was planning to purchase another Epson but the color copies weren't vivid enough. The salesman recommended this HP printer and I am happy to say that I love it. It is quiet and prints double-sided copies with ease. The scanner and copier work great too.

I bought this printer after my Epson all-in-one died. The reviews on this one were pretty good and the price point is fairly decent. The print quality is really great, and the ability to print and scan on both sides is always a great option. My only real issue is just how slow this thing scans. Other problems is the ability to connect to other computers on your home network. It took several hours for my laptop to be able to use the scanner. The desktop was just fine, but that one is plugged into the printer with the USB, so there were no problems with that.

I haven't used my printer much as of right now but the setup process and printing is really easy. Its bigger than what I imagined. And the price is great

Looking for a multi-functional printer for a good price. Able to scan directly to storage disc, along with good color coping. Small and compact copier ideal for desktop.

I decided to switch back to HP printers after taking a chance on an Epson printer that was on sale during the beginning of the pandemic (a big mistake). Frustrated with its lack of performance, I decided to go back to HP products for consistency, ease of use, and an auto ink replenishing program. The 6978 is a workhorse and one that I'm glad I purchased for my home office. I will only purchase HP printers going forward,

Solid printer with easy setup over wifi. I like the wireless feature which allows me to put the printer anywhere in the house. Haven't had any problems with the connection dropping or being unable to connect if unplugged. Just to be safe and avoid IP conflicts, I did modify my router to reserve an IP address for my printer. One downside: no manual feed option which is something I sorely miss. Printing envelopes, which I do frequently, I have to unload 8.5x11 paper from tray, insert envelope, adjust guides, and change paper size on printer screen. Highly recommend the HP Instant Ink service if you have a good idea of how many times you print during a month.

The first printer I purchased was defective and had to be returned. The replacement has been working quite well. Great quality printing and scanning. And the WiFi works great.

Printer works great to print and copy documents. Really good doing front and back too. Not as great to print photos - a bit gloppy. Great price for office printer.