Customer Ratings & Reviews

The printer was easy to set up until I got to setting up the scanner. I called HP support and the support tech couldn't have been better. With my approval, he downloaded and set up required scanner software to my computer and the scanner on the printer now works great. I also have an HP 3830 printer but I needed a printer that could scan and print two sided pages. It can also read single sided pages and print them in two sided format, or go from two sided to one sided. I'm very pleased with this printer and would recommend it to anyone looking for a good new printer.

I have owned the printer for about a month. I am not a heavy user, so I can't judge the cartridge econ. I had trouble setting up the scanner, which is something I use regularly, but finally figured it out. Set up was fine with no hiccups. All in all, it is working fine, nothing special.

I bought this OfficeJet Pro 6978 to replace my HP-DJ3755. There is no comparison between these two printers. My 3755 had been having a few issues so I decided it was time for a replacement. The 6978 was on sale and I had some accumulated coupons so I bought it for a total of $3.23. When it arrived I opened the box, and honestly in just over 10 minutes it was up and running all functions, including scanning. This printer seems durable, well made, is moderately speedy and produces a great printed copy. I couldn't be more happy and would recommend this product to anyone. Thanks HP and Best Buy!

All I can say is that this little printer has been getting the job done for over 9 months now, it has not slowed and is still giving me high quality prints.

I love this HP Printer. I was planning to purchase another Epson but the color copies weren't vivid enough. The salesman recommended this HP printer and I am happy to say that I love it. It is quiet and prints double-sided copies with ease. The scanner and copier work great too.

I recently buy it on sale. I found it easy to setup and easy to use. I love that it has loading section by which you can easily copy and scan multiple pages.

Solid printer with easy setup over wifi. I like the wireless feature which allows me to put the printer anywhere in the house. Haven't had any problems with the connection dropping or being unable to connect if unplugged. Just to be safe and avoid IP conflicts, I did modify my router to reserve an IP address for my printer. One downside: no manual feed option which is something I sorely miss. Printing envelopes, which I do frequently, I have to unload 8.5x11 paper from tray, insert envelope, adjust guides, and change paper size on printer screen. Highly recommend the HP Instant Ink service if you have a good idea of how many times you print during a month.

After many years of flawless service, I replaced my previous 6978 with a new one. Love them!! Great reliability and quality.

Looking for a multi-functional printer for a good price. Able to scan directly to storage disc, along with good color coping. Small and compact copier ideal for desktop.

The first printer I purchased was defective and had to be returned. The replacement has been working quite well. Great quality printing and scanning. And the WiFi works great.

Very nice printer and easy to set up. So far it has performed flawlessly. Recommend this printer.

I purchased this as a gift for my Aunt. I love the ease of set up and the simplicity of the unit. You can do everything in a sleek, compact machine. I highly recommend this machine.

I haven't used my printer much as of right now but the setup process and printing is really easy. Its bigger than what I imagined. And the price is great

This printer is very easy to set up, works right away and is efficient. You can choose two sided printing or one side printing. The wireless function works well. I recommend this.

Exchanged my HP6830 for this printer, when my printer head went bad. The store provided an equal swap and we have not had any problems. Quality printer and nice size for our home office.

The printer is great easy to use and connect with no problem, color printing looks amazing. Great quality great buy.

I bought this printer after my Epson all-in-one died. The reviews on this one were pretty good and the price point is fairly decent. The print quality is really great, and the ability to print and scan on both sides is always a great option. My only real issue is just how slow this thing scans. Other problems is the ability to connect to other computers on your home network. It took several hours for my laptop to be able to use the scanner. The desktop was just fine, but that one is plugged into the printer with the USB, so there were no problems with that.

Very impressed with this easy to set up, use and enjoy printer, it pretty much connects by itself, nice display, cartridges included, great price.

Printer works great to print and copy documents. Really good doing front and back too. Not as great to print photos - a bit gloppy. Great price for office printer.

We purchased this all in one while one sale. Great product prints are very clear and extremely easy to install. Would’ve paid full price if needed but always love a sale.