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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 10,498 reviews
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    HP Officejet Pro 6978

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a printer so I ordered this printer online. I like the HP Officejet Pro 6978 W-A-I-O for the small footprint. The print is good. Don't care for the small print/icons on the touchscreen nor do I like the flimsy paper tray & printed paper stopper guide. This prnter currently serves its purpose as a home printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very easy to install and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not very tecnical when it comes to computers and printers. I was a little reluctant to try using the printer via WiFi. I was pleasantly surprise at how easy it was to set up. Also, the scanning is much easier to use on this HP printer than than my old other brand printer

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to use and fast setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer was very easy to setup and even easier to use. My wife loves the wireless printing from her iPhone. My daughter loves that she can print from her computer in another room.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Nice printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer was recommended by the Best Buy Rep and it was a very good buy. We love the fact that this printer meets all of our needs (print, fax, scan) and its wireless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    So easy to set up and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Officejet Pro 6978 was SO easy to take out of the box, follow the very easy instructions, and be able to print, copy and scan asap. The cost was also very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best HP printer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic setup is easy. But took me sometime to understand some advanced setups. Manual does not provide all the instructions. Best quality prints. I got it for best price on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to operate with quality results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it took a bit to set up, once it was, it has been easy to use, high quality printing from computer, as well as connected iPad

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Economical All-in one printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for records scanning and homework as well as replace an older model. Easy to operate, great colors. Cost of toner is a bit high but overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great HP printer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a old Laser Jet 1102w printer that is still printing like a pro but that is its only function so I started looking for an all in one printer. I love HP products so that is where I started. I found the 6978 model on sale before Christmas for $69.99. It does everything I need it to do. I love the double sided printing, copying and scanning features. The scan to email/desktop is great and a time saver. I'm loving it. I'm still keeping my old Laser Jet printer as well since the HP models seem to last and last. Thanks HP and Best Buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Delays Printing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is a good value, but it delays the print request.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Size

    Rated 5 out of 5 stars

    Awesome printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer for my dorm room and it is perfect. Doesnt take up a lot of space and has all the functions you could ever need as a student. Easy to set up and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very Easy Setup & Great Print Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am afraid of electronics, but this was super easy to set up! The scanner part is easy to understand, the print quality is excellent, and it prints quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Good mid-grade printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is doing well so far. We are minimalists when it comes to printing. Setup was easy, and it prints well. No complaints except the price of ink.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. I am extremely happy with this printer. I especially like the new instant ink program. All in all, the copies are great. Scanner and fax are great too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Best printer ever purchased

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale at a great price in desperate need of a printer. Turned out way better than expected! Easy to connect and use within minutes! Quick to print and great quality!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy set up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little printer! Much faster than my older printer and easy to set up.. you print a test page, then scan it, then the printer self adjusts itself. Easy-Peasy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Very simple to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is very simple to use and the quality of the printed pages is excellent. I've use it to make copies also and I am very pleased with their quality also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with the service I received in the store and with this printer. I was a bit worried about setting it up at home by myself. However, the service rep assured me it was user-friendly but if I needed help to give him a call. Happy to report I didn’t need help!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this Office Jet Pro 6978 as a replacement for a photo printer that quit working. This one is efficient, wireless is quick, quality of print is great!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Heck of a printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Officejet printer is a good size for home office usage and so far so good, it is printing out bank statements and scanning art work splendidly!

    I would recommend this to a friend