Customer Ratings & Reviews

This printer has been fantastic. Easy to set up and use even if you are not tech savvy. It does everything you want in a small, easy, efficient home printer.

The printer replaced a unit that fell on the floor. It was easy to set up and the print quality is much better than the old unit. Great buy for the money!

I’ve always bought HP Printers, and always satisfied with the quality of the units and printing capabilities . Love the size of my New 6978 HP printer.

Easy set up, decent quality, good price. All my Mobil devices instantly recognized the unit. The starter ink seems to be larger than others I have bought, I’m up to about 20 color and 50 b/w copies and still have over 25% left. My only issue is the speed. In fact that’s the same issue I’ve had with all printers I’ve bought. It just does not produce at the speed that it’s advertised, especially in full color, it’s not even close. And I bought this unit because it was “faster” than couple of more expensive ones that I considered. I’m realizing that to get speed in color you really need to invest $500 +

I love this printer. I bought it to replace the exact same model which served me well for 3.5 years. I use the scanner and printer functions. I do a lot of printing. Best Buy tech team helped me get the printer installed to the computer as I had trouble figuring out that part of the installationThey were also most helpful.

Super good quality, no issues! Easy set up, connected right away to the internet. I highly recommend this printer!!

I was looking for a printer with the feature that when you run out off ink you can still use the scan/copy function. I previously own a espon workforce and I was unable to scan/copy document without the color ink without the ink the printer was useless. So I decide to find a printer and HP allow me to scan/print documents without ink. I was so happy and glade I bought this printer. It was easy to setup on my phone and also on the computer. 123.hp.com/setup was all I need to setup my iPhone and computers. I didn't even touch the CD included. Over the printer is great so far. I will update if anything changes. Thanks

The pages print with great, high resolution and brilliant colors. The challenge for me with this printer was installing the software properly on an Apple with an OS X El Capitan operating system and no disk drive. I needed the help of an HP phone support rep because the drivers from the online download were not installing correctly. The workarounds were too many to list here. This was obviously not Best Buy's fault. HP needs to improve the downloadable driver for this printer or at least post detailed instructions on how to install it online, since installation is far from straight forward.

compact but amazing, this little printer is outstanding... very surprised...

Replaced a 4 year old unit which was a few model numbers less. What a difference (good)! Quieter, faster, easier to set up, and uses less ink do the Instant Ink feature.

Needed to replace my HP7350 all in one as it was long in the tooth. The 6978 configured easy with my iMac and wife’s MS surface. Prints great. Decent price.

Very pleased with this all in one printer for typical home and office related printing, copying, scanning and faxing. Very easy to use and provides a very good print quality.

Super easy to set up, easy connection, and great quality prints!

Good product. Does not have a copy function. Didnt realize that when i bought it

Easy to set up even for a non-technical person. Printing is clear and colorful. I believe it would cost me several hundred more dollars to beat the value.

I bought this because my sister needed a printer for school, she loves it!

The printer was very easy to set up. We only use it wirelessly and it was easy to connect devices. Print quality is very good, but a little slow and loud in processing.

Love this printer. It is quiet. It prints on both sides of the page which my old one did not. Ink is better priced than my old one. It is wireless and works great.

Very easy to set up; works perfectly. The only issue was changing the type of ink cartridge I would need through HPInk, from the type I used in my last printer, which was also an HPInk. There was an error on the website, which would not allow me to log in. For some reason, I couldn't print until this was resolved. I finally got it straightened out on the phone the next day.

This printer is wireless and it copies and scans beautifully. I also bought the instant ink that is delivered before you run out. Very reasonable price as well!