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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 10,498 reviews
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Hp - Officejet Pro 6978 Wireless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer does everything, print; copy; scan; fax. I have had it a month and everything seems to be running smoothly. I can print from my iphone, ipad and my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fine except for the Instant Ink question

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer is fine. I had a similar HP that lasted for at least 4 years. My problem was understanding how Instant Ink can be avoided. The printer info says it comes with cartridges to get started but I didn't know whether than meant I was committed to signing up for Instant Ink which I didn't want (because I rarely need to use colored ink to make it worthwhile). It turns out that you can decline Instant Ink during the set up process and still use the free ink. I have the cartridges ready for when I run out of the cartridges that came with the printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Wonderful printer....great quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up and link to a laptop and iPhone. Great quality print and very easy to use. Excellent Black Friday buy!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a little while to get everything working, but it has been fine so far. We do not copy or print as much as we once did, so our printers do not get heavy service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    EASY SETUP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LIKED THE EASE OF SETTING THIS PRINTER UP. SO FAR, IT PRINTS WELL BUT I HAVE NOT TRIED PHOTOS YET. IT IS QUIETER THAN MY LAST PRINTER AND MUCH FASTER.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far happy with the printer ease, quality and functionality. I wish the interface with my iPhone worked a bit better in sizing image to paper. Overall good buy.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    More bells and whistles than I needed!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched online a couple of months looking at several makes and models of printers. My price point was approx $100. I narrowed it down to three printers, two from HP and one from Epson. I waited until all three were on sale at Best Buy. After seeing them at the Visalia, CA store, the choice was clear! The HP OfficeJet Pro 6978 printer,for the money, was the winner! I was able to purchase the printer and an extended warranty for right at $100. The only drawback is the printer catridges are a bit pricey. After a couple months use, I am very happy with this printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Works great for the price. The only thing is when scan documents I can only do one at a time or maybe I haven’t explored it enough.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great inexpensive printer/scanner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up. Printer quality really good. Print speed is what you would expect from an ink jet printer. Scanner works well with documents and photos.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great all in one very good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was attractive to try and performance has been excellent. Like automated document scan load and feed. Colour printing reproduction seems fine so far. Useful USB port for memory stick option . Wifi has connected with all my devices including the apple range . Only negative was initial setup required several software downloads if you do not use them you may not be able to interface with your computer- see earlier comments from other users (most helpful) but if you do the downloads it works great (and self instals with little problem)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great All-in-One Printer for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and quick overall installation. This printer paired well with my HP laptop and printing, scanning and copying offer quality as advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fast and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and does a quick job of all the tasks I have used it for. It is networked to 4 other computers and everything works smoothly.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a cheaper price! Now I dont have to go to the office to print some paperwork, I can do it here in the convenience of my home. It is sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    HP User

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An awesome printer. Lives up to its reputation. Definitely a must-have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall printer, quiet, prints fast. Very easy to use and setup was simple. This is the printer to buy if you're looking for an affordable, quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Living up to my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased HP printers since my first 2 disasters with other brands, ( starting in 1988). They keep getting better. And that is good since technology continues to escalate. I also appreciate the fact that my new printer can do more but remains within the size range of my small home office. My only unhappy face is the fact that I had to throw away brand new ink cartridges because they didn't fit the new printer. What a waste......you can barely recognize the difference in size.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an older model HP printer for moderate home office use. It scans, prints and copies at a high quality. Set up was fairly easy.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good printer for individual home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well for printing and scanning. Haven't tried fax. At times the printer can be a little loud including when it runs its maintenance process.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Easy to set up and start printing. Works great with WiFi and mobile printing. Good quality copies and color photos also.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Epson is still "rated" the best....not for us. It consumes ink in large quantities. The reservoir that captures all the "leftover ink" from printing and cleaning nozzles overflows. This caused ink to spread all over the following documents and pictures. It is a costly process to replace the reservoir...we dealt with it for months, dabbing the reservoir with paper towels to absorb the excess ink....gave up. Previously, we had an HP that performed well and we have now gone back to HP. At this point we are thrilled...the HP is reliable, efficient and great end results with pics and documents...

    I would recommend this to a friend