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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fine Printer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. Handy dandy little printer. Doesn't take up much room, good print quality, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Totally recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to set up, easy connection, and great quality prints!

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    Great Product for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for a cheaper price! Now I dont have to go to the office to print some paperwork, I can do it here in the convenience of my home. It is sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great printer for home use. Easy to set up and start printing. Works great with WiFi and mobile printing. Good quality copies and color photos also.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-OfficeJet Pro 6978

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up; works perfectly. The only issue was changing the type of ink cartridge I would need through HPInk, from the type I used in my last printer, which was also an HPInk. There was an error on the website, which would not allow me to log in. For some reason, I couldn't print until this was resolved. I finally got it straightened out on the phone the next day.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Good printer for individual home use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Printer works well for printing and scanning. Haven't tried fax. At times the printer can be a little loud including when it runs its maintenance process.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer was easy to set up and connect. The print quality is good and it seems to be quick. If the reliability holds up I will be impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this printer to replace an older model HP printer for moderate home office use. It scans, prints and copies at a high quality. Set up was fairly easy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Excellent printer for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall printer, quiet, prints fast. Very easy to use and setup was simple. This is the printer to buy if you're looking for an affordable, quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Wireless

    Rated 5 out of 5 stars

    HP Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a high quality printer / fax / scan / copier that was wireless. This does the trick. It even comes with starter ink cartridges! Very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Living up to my expectations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always purchased HP printers since my first 2 disasters with other brands, ( starting in 1988). They keep getting better. And that is good since technology continues to escalate. I also appreciate the fact that my new printer can do more but remains within the size range of my small home office. My only unhappy face is the fact that I had to throw away brand new ink cartridges because they didn't fit the new printer. What a waste......you can barely recognize the difference in size.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Epson to HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our previous Epson is still "rated" the best....not for us. It consumes ink in large quantities. The reservoir that captures all the "leftover ink" from printing and cleaning nozzles overflows. This caused ink to spread all over the following documents and pictures. It is a costly process to replace the reservoir...we dealt with it for months, dabbing the reservoir with paper towels to absorb the excess ink....gave up. Previously, we had an HP that performed well and we have now gone back to HP. At this point we are thrilled...the HP is reliable, efficient and great end results with pics and documents...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to buy a new printer since our last one would never hold WiFi, this on has worked great so far, easy to set up and pages look good when they print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great Product for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this printer for 3 months now and so far so good. Quality is very good for the type of printer. Fairly easy to use. offers many features that are useful.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Would recommend buying this for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good printer for home use. Easy to setup. Print quality is good. Compact size. We’re happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 4 out of 5 stars

    Excellent quality for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. My teenager set it up and my wife uses it with ease. That means literally anyone with a brain can operate this and the quality is amazing for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 5 out of 5 stars

    Prints and does everything else I could want

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a wonderful wireless printer that works with every device I own and never glitches. I love this printer and the quality of the printed items is fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Fantastic Printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this printer for my home business. I love the paper tray at the bottom; it keeps your paper nice and professional. HP has great products, but this printer is the best for your money! I love it and look forward to being an HP customer for many years to come. I also purchased the Instant Ink Monthly Plan; this is a fantastic buy! The ink cartridges are sent automatically; no worry, no fuss! This printer is fast printing and great quality. I am completely satisfied with my purchase and I recommend this product for anyone who is tired of using printers that take forever to print.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great all-in-one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy top set up and to use. The quality of the print is excellent. I am very pleased with this all-in-one.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest printer I ever had to set up. Quick printing, good quality.

    I would recommend this to a friend