Customer Ratings & Reviews

I looked for a long time to find a printer that fit my needs for a small business - home office. I needed a printer that could handle large printing jobs on occasion - this one does it without any problems. I also wanted a printer that held a decent supply of paper so I didn't have to reload all the time. I have been using the printer for several weeks and it was easy to figure out and easy to use. It handles everything I need for my small business and fits nicely on my desk.. I got a great sale price and the ink costs doesn't break the bank.

So far so good, primarily print in black ink only, waiting to see how things go when color cartridges reach expiration dates. Replacement cartridges aren't overly priced so a big plus there. The non printing functions and software work rather well.

When our older printer ended its service life and became unreliable, it was back Best Buy, In the couse of doing research, Icame upon this Office Jet Pro at an excellent price with all the features we were looking for! Document feeder, atomatic duplex printing, scanning, and copying -- all features we use a lot! The decision was made, and the old printer went back for recycle, the new came home and was up and running and registered for Instant Ink in tenty minutes. Great printer, and great srvice from Best Buy.

So far this is a good quality printer for the price. Fairly simple set up, both with the PC and with the cell phone. Wireless printing has worked perfectly.

Very user friendly. Easy to install ink cartridges. Easy scan and make copies as needed. I would recommend to my friends. Worth the price I paid.

This printer is reliable, fast, easy to use, and requires affordable ink. The quality of printing and settings options are perfect for use often.

Needed a replacement printer. Found this one. We have a history of using HP printers, so finding this one at a great price was the icing on the cake. Individual ink cartridges for each color and for black ink make more sense than printers with tri-color cartridges. When you run out of one color, you can replace it at a lower cost than buying one tri-color cartridge and throwing away the remaining ink. Ink costs too much to waste it. Easy set-up and wireless connectivity were great features also. Copy, print, scan, and fax, this printer does it all.

I have very low print volume, but I do need a reliable printer and scanner. I bought this 6978 to replace a 20 year-old HP All-in-one that I loved because of its durability and reasonably quiet operation. My limited experience with the 6978 has been positive. It connected to my wireless router quickly and without problems. The installation software ran smoothly. It prints with good speed and quality, so I'm happy. My main concern is the tiny ink cartridges. I signed up for the HP Ink program, so I'm hoping the costs stay down.

Had to replace a 10 yr old printer, found this reasonably priced with new features I wanted. Very pleased and set up was fairly easy for a non IT person.

High quality printing, fast, wireless connections and connects to mobile devices and able to do the HP ink program make this a great buy!

Great printer. Price is right, easy to install, and prints really fast.

Overall the printer works well but there is nothing to keep the paper in one spot so sometimes the printer has to make several attempts to grab paper. Also, the tray that collects printed sheets is short with no extension. I cannot find a user guide so I had to guess at removing a paper jam. The print quality is excellent. The printer is relatively quiet.

Smith and hard I been used since a year and not any complain at all

Easy to install. Hope the ink lasts longer than past printers. Best for low to medium volume printing. Low profile printer fit on small shelf.

Just what I needed. Scan, copy, and fax all in one. Easy to set up.

Bought this printer about 3 weeks ago. It was very easy to set up with our mac. Prints well, we are happy with ease of uses and features.

Has all the features we needed at a very affordable price. It was easy to set-up and get the wireless connection, even printing from our mobile devices (iPad).

great product, print quality good, easy set up! I just installed the cartridges, put in the paper, and connected to my pc and it started right away...

I have not used it very much, and have not yet used it for photos, but everything else has been excellent. It's quick, easy to use and excellent print quality.

Prints well. I find it easy to operate. It was a purchased for school assignments. Worth the price.