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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 10,498 reviews
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and a great deal for the cost. Printed off sheets look excellent and love the automatic ink order monitoring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smith and hard I been used since a year and not any complain at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Fills the Bill

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been perfect for our office. Great quality. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good So Far

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and responsive printing and scanning. Good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Great Price for High Speed Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a printer for my home and found this great HP Wireless on sale. It was easy to set up, Wireless and less than $100. What a deal!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great All In One Machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third HP printer. Best yet! Easy to hook up and set up. Wireless printing is super easy. I would recommend this to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect for my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product a couple months ago and so far, not one problem. It was easy to set up and all the family uses it. Extremely satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Pro 6978

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Easy to use! It was easy to set up and prints well.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 5 out of 5 stars

    Great printer for the $

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this printer. Its a compact size and prints clear and vivid copies. Always happy with HP brand products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great printer quality ...... easy to setup and use

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice but difficult wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter in college for a good price. It prints nicely and has good features. Wifi setup was difficult as she does not have a router in her apartment. It would not work through the wifi she has. She was able to set it up on her phone hotspot of all things and make that work but she has to redo the setup every time she prints. When she moves and get a dedicated router for her apartment I think she will have better luck. I advised her to get the proper usb cord for now.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Size

    Rated 4 out of 5 stars

    Good printer/copier/scanner for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a decent all-in-one printer/copier/scanner for a home office. It's small and compact, and does a decent job for not much money.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints are very clear. the fax is great to have. Plus the ink cartridge replacement service is a great thing to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact all in one printer with easy set up/connection to wireless network. So far have had good print quality/no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    I lvoe this printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this printer is great very easy to navigate and great quality in printing and pictures.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Prints Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am a loyal HP consumer, I am very disappointed in this printer. It prints well and when it works the photos are decent. However, the use of WiFi is hit or miss. Every time I try to print, I have to reboot the printer once or twice. From on/off back to on and then unplug. I've reached out to HP on multiple occasions and spoke to the HP rep at the store with no luck. Still thinking about returning as this gets annoying. I never had this problem with most of my other printers, only this one and another ENVY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Good quality prints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has good quality prints, like the wireless capabilities. Would give 5 stars but it is a little slow for me.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat this printer for home use at this price. Its best feature is the two-sided document feeder; what a timesaver! Ink is kind of expensive, but the HP automatic replenishment plan, which I think they call Instant Ink, makes it more reasonable if you know how many pages you print month to month, or if you don't print much. Print quality for documents is good; haven't tried printing a photo on photo paper yet. After three weeks, I haven't experienced buyer's remorse, so I guess that's a good sign.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far I am very happy. Very reasonable price,easy to set up and use. excellent photos printing quality on photo paper Easy to use scanner

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    HP O-Jet 6978

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, beautiful prints with a virtual plug n play install.

    I would recommend this to a friend