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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10499 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers enjoy the OfficeJet Pro 6978's high-quality prints and ease of use, frequently praising its wireless capabilities and compact size. Many also appreciate the printer's reasonable price and straightforward setup process. While some users noted the printer can be noisy, the overall feedback highlights its positive attributes.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 10,498 reviews
  • Rated 3 out of 5 stars

    Prints Well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I am a loyal HP consumer, I am very disappointed in this printer. It prints well and when it works the photos are decent. However, the use of WiFi is hit or miss. Every time I try to print, I have to reboot the printer once or twice. From on/off back to on and then unplug. I've reached out to HP on multiple occasions and spoke to the HP rep at the store with no luck. Still thinking about returning as this gets annoying. I never had this problem with most of my other printers, only this one and another ENVY.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    This is a quality printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good printer- love wireless printing and this thing does it no issue; additionally I really love the scanning and extra functions on this unit.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Nice but difficult wifi setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter in college for a good price. It prints nicely and has good features. Wifi setup was difficult as she does not have a router in her apartment. It would not work through the wifi she has. She was able to set it up on her phone hotspot of all things and make that work but she has to redo the setup every time she prints. When she moves and get a dedicated router for her apartment I think she will have better luck. I advised her to get the proper usb cord for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Compact all in one printer with easy set up/connection to wireless network. So far have had good print quality/no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this printer it's all in one. I can print, fax, scan, and copy. I can print from my phone with ease and fast. Would recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 4 out of 5 stars

    Well worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to beat this printer for home use at this price. Its best feature is the two-sided document feeder; what a timesaver! Ink is kind of expensive, but the HP automatic replenishment plan, which I think they call Instant Ink, makes it more reasonable if you know how many pages you print month to month, or if you don't print much. Print quality for documents is good; haven't tried printing a photo on photo paper yet. After three weeks, I haven't experienced buyer's remorse, so I guess that's a good sign.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Great printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice printer. Easy setup. Prints high quality double sided prints. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Gets the job Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well and easy to set up on my network. A little noisy though. the 902 cartridges will cost more to replace than the printer did itself.

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    Excellent Printer for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prints are very clear. the fax is great to have. Plus the ink cartridge replacement service is a great thing to have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    all-in-one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to operate and set up was very easy. color quality is great

    I would recommend this to a friend
  • Pros mentioned:
    Print quality, Wireless

    Rated 4 out of 5 stars

    Good quality prints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has good quality prints, like the wireless capabilities. Would give 5 stars but it is a little slow for me.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to set up. I love printing from my phone from across the house. Everything I’ve printed so far has been perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Mark

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. Prints pictures great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Wireless

    Rated 5 out of 5 stars

    Printer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless . Work great. Even connects from my iphone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer works great, no issues with WiFi, easy to setup, copies, scans to pdf, prints flawlessly. Great price for a quality printer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    I lvoe this printer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of this printer is great very easy to navigate and great quality in printing and pictures.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless

    Rated 5 out of 5 stars

    Great Wireless Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Packaged very well. Easy to set up. Connects wirelessly very well. Can print right from my phone now. Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    Good home printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for home use, with a pretty heavy print load. It has been great so far, easy to set up, and prints quickly

    I would recommend this to a friend
  • Pros mentioned:
    Print quality

    Rated 5 out of 5 stars

    I love HP printers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Multi purpose and fast printing. Great duplexing and easy to scan pages. The automatic document feeder is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Print quality

    Rated 5 out of 5 stars

    excellent printer, fast and clear prints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer, Hp OfficeJet Pro 6978, is an Excellent, fast, clear and easy to handle printer!!!!

    I would recommend this to a friend